Customer Experience Contributor

Carrie Majewski (née Schmelkin) Info

As Director of Content Marketing for Content Boost, a division of TMC, Carrie Majewski (née Schmelkin) is responsible for managing and fostering successful client relations, ensuring that Content Boost marketing and editorial objectives are met and advising clients on content marketing, lead generation, SEO and branding strategies. Carrie has worked with a variety of high profile clients on branding and copy creation-from Sprint to Panasonic to AT&T to Emerson Network Power. She earned her Bachelor of Arts degree from the S.I. Newhouse School of Public Communications at Syracuse University in magazine journalism and English. She has a minor in sociology. Carrie most recently completed her Social Media Marketing professional degree from Purchase College.
 

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Featured Datasheets

Datasheet: VIM - Academy

This datasheets is an introduction to the Exony Academy. It describes our course portfolio the range of different training delivery methods. In our standard training courseware the delivery methods are chosen to best suit the type and complexity of the subject.

Datasheet: VIM X - Family

This datasheet is a brief overview of the VIM X family. VIM X has been designed to allow organizations to get the most out of their investments in Cisco UCCE, CUCM and CVP including unique integration with Cisco HCS for Service Provider deployment.

Featured Case Studies

Case Study: CCI

This case study describes how employees from Corinthian Colleges use Exony VIM to deliver centralized management with local autonomy, making significant gains in efficiency and staff effectiveness by implementing sophisticated contact center data tools across its contact centers to help transform service delivery to students.

Case Study: VSP

This case study describes how eyecare group VSP Global uses Exony VIM to enhance operational visibility within its contact centers, making it easier for managers and supervisors to access the essential information needed to improve customer service.

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An Introduction to Exony