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House Doctors Gains New Tools Through Partnership with mHelpDesk

TMCnews Featured Article


July 27, 2015

House Doctors Gains New Tools Through Partnership with mHelpDesk

By Andrew Bindelglass, Contributing Writer


House Doctors, a property repair and maintenance company in North America, is adding a few more valuable tools to its belt. The company announced this morning a partner with mHelpDesk, a software company that is aimed at providing improved office management to small and medium sized businesses. Among the services offered by mHelpDesk are things like online invoicing, scheduling, and payment processing.


mHelpDesk provides businesses with tools for both the front and back end of their enterprise, able to help with things like customer service as well as back end administration. Jim Hunter, President and CEO of House Doctors, sees mHelpDesk as “a secure, reliable partner whose long-term success and expertise will enable our franchises to become more successful.” The fact that all of these tools are mobile-friendly was also a huge plus for House Doctors, as they conduct so much of their business away from the office.

The benefit House Doctors can reap from this partnership is simple, says mHelpDesk CEO and Software Engineer Vincent Wong. “Our goal is to save service professionals a few hours a week on office administration so they can focus their time on providing exceptional customer service,” by reducing the complexity and amount of time spent on things like logging payments or tracking invoices. Wong adds that mHelpDesk’s “online tools enable pros to get organized, win more jobs, and grow their revenue.”

The advent of better mobile business administration applications like mHelpDesk is becoming even more important as the business world becomes increasingly mobile. Especially in the service industries, in which a majority of business is not actually done in the office and is instead done at the customers’ location, the ability to save time on things like payment processing or invoicing can pay huge dividends. Saving even a few hours every week would translate in to one or two extra jobs weekly for an organization, increasing revenue and attracting more customers. With this in mind, any organization that finds itself on the go a lot should look into enlisting software to aid in both customer service and business administration. 




Edited by Maurice Nagle







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