TMC Announces CUSTOMER Product of the Year Awards

Accolades

TMC Announces CUSTOMER Product of the Year Awards

By Erik Linask, Group Editorial Director  |  January 15, 2014

CUSTOMER and its parent company, TMC (News - Alert), are proud to announce the Product of the Year Awards. Congratulations to all these distinguished companies.

Winners:

Company

Product

ac2 Solutions, Inc.

Advanced Workforce Optimization (AWO) Portal

Alloy Software, Inc.

Alloy Navigator Express

Alorica

Alorica Analytics

Alorica

Helix

Aspect

Aspect Workforce Mobile

Bright Pattern

ServicePattern

Calabrio

Calabrio Desktop Analytics

Cicero Inc.

Cicero Discovery

Citrix

Citrix GoToAssist

Clarizen

Clarizen V6

Clear C2, Inc.

C2CRM

Confirmit

Confirmit MyMobile

Connect First

Connect First Safe

Contact Solutions

My:Time

Coveo

Coveo Website Search & Content Personalization

CSG International

Customer Communication Center or CCC

Drishti Soft Solutions Pvt. Ltd.

Ameyo

ePath Learning, Inc.

ePath Learning ASAP

Epicor Software Corporation

Epicor Eagle

Expert Global Solutions (EGS)

Expert Business Information System (EBIS)

FieldSync™

FieldSync™

ForeSee

ForeSee SessionReplay for Mobile

FrontRange

HEAT Hybrid IT Service Management

Genesys

Genesys’ Lexee

inContact, Inc.

Personal Connection

Intelemedia Communications, Inc.

Leaders Choice Call Management

Magnetic North Software Ltd

Maximise Cloud Contact Center

Mattersight Corporation

Mattersight® Predictive Behavioral Routing

Medallia

Medallia Promote with TripAdvisor

Mitel

Mitel MiContact Center Release 7.0

Monet Software Inc.

Monet WFO Live – Workforce Optimization in the Cloud

NICE Systems

NICE Fizzback

Nice Systems Ltd.

Customer Engagement Analytics

Noble Systems Corporation

Noble®-Salesforce.com™ Integration

OAISYS

Tracer & Talkument Version 7.4

Pegasystems Inc.

Pega CRM

PowerNet Global

NetDialer

Radish Systems

ChoiceView Visual IVR

ResponseTek

ResponseTek Mobile

RightAnswers, Inc.

RightAnswers Unified Knowledge Platform

ServiceMax

ServiceMax 13

SmartAction

Intelligent Voice Automation

Spoken Communications

Spoken

Tigerpaw Software

Tigerpaw Business Suite 13

Toshiba America Information Systems, Telecommunication Syste

Call Manager Mobile

Transera

Transera’s Customer Engagement Analyzer

VanillaSoft

VanillaSoft

Velocify

Velocify LeadManager™

Verint Systems, Inc.

Impact 360 for Back-Office Operations

Votacall

Votacall Hosted PBX & Cloud Call Center

VXI Global Solutions, LLC

VisionSuite




Edited by Stefania Viscusi
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