IVR

  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
  • RSS
IVR Featured Articles

Call Center Costs Lowered by Using New Solution
Nuance Communications has announced that TalkTalk has improved interactions with its customers through Nuance's Natural Language Call Steering solution.
9/29/2014

Fay Servicing Adopts TeleVoice IVR Solution
Fay Servicing, a diversified mortgage company out of Chicago, announced that it will soon begin implementation of an Interactive Voice Response (IVR) solution.
9/24/2014

Mobile Shoppers Need a Reason to Buy: Here are Five
It's only October, but it's never too early to start thinking about Holiday Shopping, as you can be sure your potential customers are already doing the same. And that brings up an interesting question: Is there anything you can do to boost your profile and grab the attention of mobile shoppers? Actually, there is.
9/24/2014

IVR Finds Another Outlet for Technology
Jacada, a provider of customer service tech, has announced the availability of visual interactive voice response (IVR) for Avaya.
9/19/2014

Omani Financial Institution Launches IVR Banking Service
Oman's Bank Muscat has launched an interactive voice response (IVR) banking service, which will get all of its financial services up to speed with new technology.
9/19/2014

Video Showcase

Spotlight

Learn More About Best Practices

Featured Whitepapers

Join the Crowd, Moving to the Cloud

Join the Crowd, Moving to the Cloud
Companies are increasingly turning to the cloud as the ideal solution for replacing their legacy IVR system.

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application
This whitepaper explores the value of having embedded BI in your voice application and the rich information...

Five Simple Strategies to Make Your Support Center Callers Smile

Five Simple Strategies to Make Your Support Center Callers Smile
This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support...

Product Showcase

Angel Outbound IVR Solution

Smart businesses know that it is far less costly to retain a customer than it is to gain one. With an outbound Interactive Voice Response (IVR) plan, a critical piece of an overall Customer Experience (CX) Strategy, businesses big and small can provide a high-touch, personalized CX - differentiating their brand above others. With a strategic Angel Outbound IVR campaign you can send personalized.


IVR Featured Articles
| Industry News | Resources | RSS Feeds
Technology Marketing Corp. 1997-2014 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact Us |