• Facebook
  • Twitter
  • LinkedIn
  • Youtube
  • RSS
IVR Featured Article

Putting Mobile Phones to Use at the Presidential Inauguration

January 22, 2013

No matter what your political stance, there’s no denying that the Presidential Inauguration took place over the weekend. So, let’s take a second to think about how the mobile technology we have available can make this event a pleasant experience for all spectators.

Most people have smart phones by now, which is something that organizers can take advantage of. Mobile apps with maps, information on how much certain areas are crowded, and even suggestions for good places to eat afterwards. The apps will also be very useful for crowd control, helping people get to where they need to be without overcrowding anywhere.

Furthermore, even for those without smart phones, SMS notifications can prove very helpful. If you need to know where to go, whether it’s to pick up tickets or find a line, notifications by text can prove invaluable. If there’s a hotline people can call with questions or concerns, that’s all the better.

Of course, with all the phones being used, network congestion can prove problematic. Telecom providers are taking steps to ensure the networks aren’t bogged down by the large amount of attendees on the phone, but even that might not be enough. When all else fails, posted signs and stations are always reliable, and the wait is only as long as the line.

Suffice to say, we can expect quite the crowd at the inauguration on Monday. Many of us will be watching from our TVs or online, but the crowd in-person is guaranteed to be huge. There were some crowding and communication issues with the 2009 one, but hopefully the organizers will put mobile technology to use to make it a smoother and less confusing experience for attendees.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Amanda Ciccatelli


Learn More About Best Practices

Featured Whitepapers

Join the Crowd, Moving to the Cloud

Join the Crowd, Moving to the Cloud
Companies are increasingly turning to the cloud as the ideal solution for replacing their legacy IVR system.

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application
This whitepaper explores the value of having embedded BI in your voice application and the rich information...

Five Simple Strategies to Make Your Support Center Callers Smile

Five Simple Strategies to Make Your Support Center Callers Smile
This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support...

Product Showcase

Angel Outbound IVR Solution

Smart businesses know that it is far less costly to retain a customer than it is to gain one. With an outbound Interactive Voice Response (IVR) plan, a critical piece of an overall Customer Experience (CX) Strategy, businesses big and small can provide a high-touch, personalized CX - differentiating their brand above others. With a strategic Angel Outbound IVR campaign you can send personalized.

IVR Featured Articles
| Industry News | Resources | RSS Feeds
Technology Marketing Corp. 1997-2014 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact Us |