• Facebook
  • Twitter
  • LinkedIn
  • Youtube
  • RSS
IVR Featured Article

West to Purchase Intrado for $465 million

January 30, 2006

West Corporation, a provider of communications solutions today announced it has agreed to purcahse Intrado Inc., provider of integrated data and telecommunications solutions, for $465 million, before transaction expense. A conference call to further discuss the acquisition is scheduled for today at 12 pm eastern time.
West Corporation provides communications solutions such as effective customer communications and relations, as well as tactics for driving greater revenue, to a number of the worlds largest companies.
Providing the basis of safety for the nation’s 9-11 networks applications, Intrado’s telecommunications services are relied upon by public safety and government organizations.
George Heinrichs, Chief Executive Officer of Intrado comments, "Being part of West Corporation represents the best future for all Intrado stakeholders: shareholders; customers; employees; partners and suppliers; the general public -- which our business ultimately serves every day; and the communities within which we operate. We anticipate a smooth integration process once the transaction is finalized."
Funded by cash, the acquisition is expected to be completed by the end of the second quarter and will be subject to approval from Intrado shareholders. According to a recent release, “the total cost before transaction expense is approximately $465 million, net of option proceeds an cash on hand.”
The proposed integration of West’s Communications Services and Intrado’s services will allow both companies to expand their resources as well as grow with the future market.
"Its strong position in a growing market, its industry-leading technology, and its experienced management team will improve our ability to meet our customer's demands. Further, Intrado complements the existing offerings of our Communications Services segment, providing a highly visible revenue stream and additional cross-selling and margin expansion opportunities," said Thomas B. Barker, Chief Executive Officer of West Corporation .
 Further details of the acquisition will be available upon completion of the deal. Interested investors may visit www.west.com for information on accessing the scheduled conference call.
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.


Learn More About Best Practices

Featured Whitepapers

Join the Crowd, Moving to the Cloud

Join the Crowd, Moving to the Cloud
Companies are increasingly turning to the cloud as the ideal solution for replacing their legacy IVR system.

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application

Driving Performance with Embedded Business Intelligence Analytics in Your Voice Application
This whitepaper explores the value of having embedded BI in your voice application and the rich information...

Five Simple Strategies to Make Your Support Center Callers Smile

Five Simple Strategies to Make Your Support Center Callers Smile
This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support...

Product Showcase

Angel Outbound IVR Solution

Smart businesses know that it is far less costly to retain a customer than it is to gain one. With an outbound Interactive Voice Response (IVR) plan, a critical piece of an overall Customer Experience (CX) Strategy, businesses big and small can provide a high-touch, personalized CX - differentiating their brand above others. With a strategic Angel Outbound IVR campaign you can send personalized.

IVR Featured Articles
| Industry News | Resources | RSS Feeds
Technology Marketing Corp. 1997-2014 Copyright. | Ph: (800)-243-6002 (203)-852-6800 Fx: (203)-853-2845 | Contact Us |