RevSpring, an industry-leading, business process outsourcing (BPO) revenue cycle technology provider that is active in the receivable management, healthcare, home services and financial services markets, has announced “emerge” as its new Web-based communication and payments platform.
Formed from a merger between four companies in the respective markets listed above, RevSpring offers a variety of services including data hygiene and analytics, secure document creation and delivery, multi-channel communications, electronic billing and archival services and online payment tools. As a leading business-to-business provider of payment solutions, the announcement of emerge as its newest offering is promising and might well live up to its claim of being “transformational.”
In a society where mobile devices such as smartphones and tablets are becoming increasingly significant, RevSpring has acknowledged the importance of transitioning services that have not traditionally focused on these mediums into the forefront, in terms of usability and security. This platform is a cutting-edge new option for businesses wishing to provide Web-based payment services. It will offer integrated communication and payment channels including text, email, IVR and a flexible online payment portal that enables consumers to make payments from any device.
“RevSpring is committed to creating innovative products that address the ever-changing needs of the revenue cycle and receivables management,” said Tim Schriner, president and CEO of RevSpring. “The emerge platform will enable consumers to easily make a payment from any device as well as receive communication through the channel of their choosing. We are excited about the positive impact this will have on the consumer experience and our clients’ bottom line.”
The first demonstrations of this new platform took place at the Association of Credit and Collection Professionals (ACA) Convention and Expo on July 23, and will be available later this year.