WAYNE, Pa., April 5, 2018 /PRNewswire/ -- Evolve IP®, The Cloud Strategy Company™, today announced that it has been named one of the top 10 global contact center providers by Enterprise Services Outlook Magazine. The company was recognized for the Evolve Contact Suite (ECS), a sophisticated, omnichannel contact center that allows enterprises to leverage sophisticated contact center technologies to improve agent effectiveness, enhance customer experience and stay ahead of the competition.
ECS provides all of the features that businesses need to operate a world-class contact center capable of delivering highly customized and differentiated customer experiences. In addition to integrating with the most common applications businesses use 'out-of-the-box', like Microsoft Dynamics CRM, Salesforce and Skype for Business, Evolve IP also designs, builds, and deploys custom solutions that make agents more responsive, metrics more insightful, and contact center leaders more effective.
ECS's advanced features provide contact center leaders with powerful real-time control and visibility of their agents, along with rich operational insights that can't be achieved with cumbersome on-site equipment. Evolve IP's contact center solutions are delivered through the industry's leading compliance cloud, meeting the strict standards of HIPAA, HITRUST, PCI-DSS, GDPR, SOC 3, and more.
Major features of Evolve IP's analyst-acclaimed solution include:
One of the world's fastest-growing cloud strategy companies, Evolve IP provides best-of-breed cloud solutions to more than 1,500 enterprises across the globe and to more than 350,000 users. Many of the world's most recognizable brands rely on the company's Evolve IP OneCloud™ strategy to migrate multiple integrated cloud computing and cloud communications services onto a single, unified platform including: contact centers, IP phone systems/ unified communications, virtual desktops, disaster recovery, IaaS, and more. For more information on Evolve IP's Cloud Contact Center solutions, visit www.evolveip.net/cloud-call-centers.
WHY CUSTOMERS CHOOSE EVOLVE IP
The Cloud is no longer about buying individual services. It's now about building a strategy around multiple cloud services and integrating them together to make IT more efficient. For over a decade Evolve IP has delivered customized strategies and integrated services for both cloud computing and communications; solutions that are designed to work together and with the applications organizations already use in their business. The Evolve IP OneCloud™ lets enterprises move a service at a time, to a secure, virtual private environment, and our analyst-acclaimed solutions are built on a world-class, compliant architecture that leverages the blue-chip technologies organizations already know and trust. Our long-term success is built on a business deploying more services with Evolve IP so we are invested in our clients' future. As a result, we are dedicated to providing superior service in every aspect of our client relationships and this has resulted in the industry's highest verified client satisfaction.
PRLog ID: www.prlog.org/12701157
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SOURCE Evolve IP
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