Norwalk, CT, August 17, 2016 — TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the recipients of the 2016 Speech Technology Excellence Award.
The Speech Technology Excellence Award, presented by CUSTOMER Magazine, recognizes companies that have exhibited innovation in creating and using speech technology solutions designed to help businesses create better customer experiences and, ultimately, drive revenue opportunities. These products and solutions include, but are not limited to, analytics engines, IVR, communications APIs, virtual assistants, and automation solutions and more.
“Winners of the Speech Technology Excellence Award have demonstrated to the editors of CUSTOMER magazine that their products are setting the tone for innovation and enhancements in the speech technology industry. These products have are designed to deliver enhanced experiences that ultimately drive bottom-line improvements for their customers,” said Rich Tehrani, CEO, TMC.
The results of the 2016 Speech Technology Excellence Award will be published in the next edition of CUSTOMER Magazine.
2016 Speech Technology Excellence Award Winners:
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Company
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Product
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Genesys
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Genesys IVR Personalization Platform
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Infinite Convergence Solutions
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Infinite Convergence EMS Text 2 Speech
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Interactions LLC
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Interactions Virtual Assistant solutions powered by the Curo platform
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Jacada
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Jacada Visual IVR
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Ytel
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message360° API
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Qfiniti (HP)
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Explore
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SPLICE Software
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SPLICE Software
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TopBox
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TopBox
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Verint Systems Inc.
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Verint Real-Time Speech Analytics
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ZOOM International
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ZOOM Speech Analytics
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For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.
About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. Customerzone360 is the leading source of news and articles for the communications and technology industries. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 - HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; Real Time on the Web Conference & Expo; and more. Visit TMC Events for additional information.
For more information about TMC, visit www.tmcnet.com.
TMC Contact:
Stephanie Thompson
Manager
203-852-6800, ext. 139
[email protected]
Edited by
Erik Linask
