customer

CustomerZone360 NEWS

CustomerZone360 Home

CUSTOMER Magazine Announces Winners of the 2018 CRM Excellence Award

By CustomerZone360 News August 13, 2018

The 19th annual award honors the best and most innovative in CRM solutions

Norwalk, CT, August 13, 2018 TMC, a global, integrated media company helping clients build communities in print, in person and online, today announced the winners of their 19th Annual CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.


The 2018 CRM Excellence Award-winning companies have been chosen on the basis of their product or service’s ability to expand the customer relationship to become all encompassing, covering the entire enterprise and the entire customer lifecycle. Based on hard data, facts and figures, each CRM Excellence Award winner has demonstrated the improvements their products have made in their clients’ businesses.

“Once again, the CRM Excellence Award winners represent true industry leaders. Through demonstrated commitment to improving the customer experience, each winner has significantly improved their client’s business by improving the flow of information needed to retain their most important asset - their customers,” said Rich Tehrani, CEO, TMC.

Winning products and services of the 2018 CRM Excellence Award are listed below and will be featured on CUSTOMER magazine online.

2018 CUSTOMER Magazine CRM Excellence Award Winners:

Company

Product

Astute Solutions

ePowerCenter

BUSINESS by Miles

BUSINESS by Miles

HGS

DigiCX

Hypergiant

Flanagan

Intelenet Global Services

iLoad

LogMeIn

Bold360

Oracle NetSuite

NetSuite CRM+

Pegasystems

Pega Sales Automation

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.

For more information about TMC, visit www.tmcnet.com.

TMC Contact

Stephanie Thompson
Manager
203-852-6800, ext. 139
sthompson@tmcnet.com




Edited by Erik Linask
Related Articles

Changing the Corporate Culture with Cloud Computing

By: Special Guest    3/19/2019

All organisations have their unique corporate culture that helps it navigate the different organisational functions. Every aspect from decision making…

Read More

Recipients of the 2019 CUSTOMER Products of the Year Award Announced

By: TMC    3/19/2019

TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of the 2019 CUST…

Read More

Mavatar Technologies Joins Sharp Electronic To Bring mCart Shop-able Walls To The Masses

By: TMCnet Staff    3/14/2019

Omnichannel commerce company Mavatar joins electronics manufacturer Sharp's Strategic Technology Alliance Resource (STAR). Mavatar will use its flagsh…

Read More

Why Product Education Is Important When Training Sales People

By: Special Guest    3/11/2019

Sales can be equally challenging and rewarding for your team, but without the proper education on the company's products and services, your team will …

Read More

KMS vs CMS: What Are the Differences

By: Special Guest    3/6/2019

Every business today must place a great emphasis on constantly searching for an edge. The competition is so fast and broad that one moment's rest can …

Read More