IFS, a public company that develops, supplies, and implements IFS Applications, a component-based extended ERP suite built on SOA technology, announced it is expanding its solutions as part of its strategy to become the market leader in mobile workforce management solutions for the service management industry.
The company’s recent acquisition of Metrix, a company with more than 30 years of experience in service management field, supports this initiative. The acquisition brings invaluable product and industry knowledge to IFS. The combined strength also helps IFS widen its offering within mobile and service- and maintenance-oriented, focused sectors, company officials said.
IFS's field service portfolio combines best-in-class solutions backed by a full suite of component-based enterprise resource planning (ERP) software for field service management. It comprises field service optimization, cloud-based smartphone apps and powerful back-end work order functionality. They support every facet of mobile service management.
IFS’s portfolio of mobile workforce management solutions include IFS Applications suite; IFS 360 Scheduling optimization tool; IFS Touch Apps, a family of cloud-based smartphone apps; tablet-friendly interface, IFS Enterprise Explorer; and Metrix's mobile service management software, which includes an impressive array of mobile apps.
"Together with Metrix, we offer a unique solution that will change the way we perceive mobile field service,” said IFS VP Research & Development Thomas Sald, in a statement. “We already have a large installed base of world-renowned companies and we are convinced that the customer list will grow rapidly as we make our way toward the top of the marketplace."
The company focuses on developing intelligent solutions for mobile workforce management. With the addition of Metrix product range the company is able to offer agile solutions that cover all aspects of the diverse and mobile service management industry. The built-in mobile field service solutions coupled with flexible deployment options bring low total cost of ownership and shorter time to value to customers.
IFS Applications are highly scalable. They can be configured to run on a wide range of devices including smartphones, ruggedized PDAs or on laptops and tablets.
"Developing intelligent solutions for the mobile workforce is one of our most important focus areas," Thomas Sold said. "With the addition of the Metrix product range to our extensive portfolio, we are able to offer agile solutions that cover all aspects of the diverse and mobile service management industry. Packaged, configurable and built-in mobile field service solutions coupled with flexible deployment options mean low total cost of ownership and shorter time to value for our customers."