Record Number of Jolt Consulting Group Engagements in 2014

SARATOGA SPRINGS, N.Y., April 13, 2015  /PRNewswire/ -- Jolt Consulting Group, a leading provider of management and technology consulting services within the field service industry, unveiled a record-breaking 30+ engagements in 2014. "The number and breadth of our 2014 client engagements is a testament to our domain expertise," stated Jeff Oskin, CEO of Jolt Consulting Group. "Our clients are diverse, but each receives value from our field service and workforce management expertise. This expertise, combined with offerings made specific to the client's needs, allows us to provide business guidance to our clientele."

Jolt Consulting Group's proven Service Organization and Delivery Assessment reviews all aspects of operations and performance. The outcome? Recommendations specific to the client, which, when executed, improve service operations, profitability and customer satisfaction.  In 2014, assessments helped:

• A national leader in Computer Numerical Control machine tools and automation begin transitioning from a reactive-based service organization to a predictive, proactive service model.
• An international supplier of precision CO2, fiber, laser and waterjet cutting machinery restructure its service organization to more effectively utilize resources and improve customer responsiveness.

Jolt Consulting Group's technology expertise and leadership helps companies identify, evaluate, select and implement hardware and software solutions to transform service and support operations.  Jolt Consulting Group has implemented leading enterpris field service software solutions across various industries, including engagements:

• 15 implementations of service software;
• Acted as an east-coast natural gas utility's Project Manager for a mobile workforce management software implementation;
• Defined and charted the desired service operations for an energy company that provides services to more than 370,000 customers, and the required technologies to enable those future processes.

Jolt Consulting Group offers market analytics services, including merger and acquisition scrutiny and service market research. The company also delivers strategic marketing and business development support for service and support organizations, and for technology companies that provide solutions to the field service industry.  In 2014, Jolt Consulting Group assisted:

• A Global Fortune 100 company evaluate the field service management market as  a foundation for making a strategic investment in the market;
• A private equity firm evaluate and complete the acquisition of a service management technology company focused on the mid-market;
• Several leading field service/mobile workforce management solution providers conduct detailed market and competitive research, evaluate product capabilities, create marketing collateral, author white papers and prepare web content to aide in their market penetration.

About Jolt Consulting Group

Jolt Consulting Group provides transformational business and technology services for organizations in field service management. We enable organizations to better connect with customers through comprehensive business analysis, effectively managing change, assisting with the development of proactive maintenance strategies, and by selecting and deploying enabling technologies. The results empower our clients to grow revenues and profitability, and to boost customer satisfaction and loyalty. Our team has led service organizations, run technology companies that offer solutions to the service industry, served as service industry analysts, and have deployed dozens of solutions in service organizations across a variety of industries.  Jolt Consulting Group is headquartered in Saratoga Springs, NY.  

Media please call Ivan Moore at 877.249.6262 x 1002 or email.

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SOURCE Jolt Consulting Group

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