[November 10, 2014] |
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Workforce Management Scores Big with Gamification as Kronos Releases Leaderboards
LAS VEGAS --(Business Wire)--
By introducing concepts of game design and game thinking into the world
of workforce management, Kronos
Incorporated today announced an innovative new leaderboard feature
within its Workforce
Central suite designed to reward and recognize employees, managers,
and teams for positive job performance and adhering to an organization's
time and attendance policies and procedures.
Kronos (News - Alert) leaderboards allow organizations to reward and recognize employees, managers, and teams for positive job performance and adhering to time and attendance policies and procedures. (Photo: Business Wire)
News Facts
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Kronos leaderboards can be enabled in the Workforce Central suite so
organizations can reward employees, managers, and teams for following
proper time and attendance policies and procedures with features
including:
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Recommended time and attendance challenges that award points for a
perfect timecard, approval of timecards, perfect attendance, no
missed punches, overtime-related bonuses, and pre-defined
exceptions - such as punching in on time. Different point values
and multipliers can be assigned for each action;
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Capability to build additional challenges based on specified
workforce management attributes, workflow notifications, and
exceptions created by the organization, as well as the ability to
alter text and change the names of specific leaderboards and
challenges;
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Automatic near-time leaderboard updates tied to specific employees
and/or teams based on time and attendance gamification rules, game
time frame (e.g. pay period), and employee eligibility as
determined by the organization; and
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Simple toggle function between peer-to-peer and team-to-team
leaderboards and challenges based on organizational charts and
reporting structure.
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Configuring specific workflow notifications in Kronos leaderboards
allows organizations to build unique challenges that award points to
employees when a manager inserts comments about exceptional
performance. This feature can be useful across various industry
segments to reward employees for a job well done, such as:
-
Healthcare - care providers who are recognized by patients
for delivering exceptional care;
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Manufacturing - employees who have zero accidents in a pay
period; and
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Retail - employees and managers for shifts that meet or
exceed sales expectations, conversion rates, and having a properly
balanced register at the end of a shift.
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Recent Gallup research indicates that 63 percent of full-time global
workers are not engaged at their jobs, and nearly a quarter are
actively disengaged. By enabling the leaderboards feature in Workforce
Central, organizations may customize games and reward programs to:
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Engage and motivate employees and teams through positive
reinforcement of policies and procedures to foster a sense of
structure, success, and accomplishment;
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Empower employees to participate in company-wide
competitions and provide organizational feedback to create more
productive and effective workforce management practices;
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Use positive reinforcement to replicate best practices to
improve time and attendance procedures and help minimize
compliance risk;
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b>Achieve better attendance and on-time performance that, in
turn, allows organizations to better control coverage issues,
labor budget costs, and drive more efficient closing of pay period
cycles for improved business results; and
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Build a culture of collaboration through team
competition that involves employees on an individual level and
provokes a feeling of being socially valued by colleagues, their team,
and the organization, especially if they are also using the social
collaboration product in Workforce Central.
-
Kronos leaderboards will be available in December as a complimentary
feature that can be activated in the Workforce Central 7 platform with
no additional licensing fee.
Supporting Quotes
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Jason Fenske, systems administrator, Forest City Enterprises
"Employee
engagement is engrained in our company culture. With the addition of
leaderboards in the Kronos Workforce Central suite, our employees can
be rewarded for following company procedures and will see how they
stack up across the organization. There is also a coaching element
gained from gamification that can help managers improve employee
performance, attendance, and on-time record in a positive way. A clean
timecard challenge that improves scores by just 30 percent of the
employee base, for instance, could have significant impact to the
business."
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Christa Degnan Manning, senior vice president, global workforce and
talent practice, HfS Research
"HfS Research conducted a
survey of nearly 5,000 workers worldwide and only 1 in 4 workers
report they are engaged all the time when on the job. Forty percent of
employees who say they are never engaged think their time and
attendance solution is mediocre or very poor. Anything and everything
organizations can do with their workforce management partners to make
using the systems more compelling and meaningful to the worker and the
business is key to drive employee engagement and compliance. The
launch of individual- and team-based leaderboards in Workforce Central
addresses these needs and potentially can improve policy adherence and
team performance."
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Bill Bartow, vice president, global product management, Kronos
"Gamification
has been a driving force in consumer applications over the past
several years, while workplace challenges such as sales contests,
employee-of-the-month awards, and tracking days without an accident
have proven for ages to be a positive way to motivate employees. We've
combined these two concepts by bringing the same gamification
technology that excites consumers to earn points and rewards into the
world of workforce management to award and help engage employees.
Gamification combines structure and guidance with fun workplace
competition to produce measurable results using a carrot, not a stick
- all while helping organizations better manage their workforces."
Supporting Resources
About Kronos Incorporated
Kronos is the global leader in delivering workforce management solutions
in the cloud. Tens of thousands of organizations in more than 100
countries - including more than half of the Fortune 1000® -
use Kronos to control labor costs, minimize compliance risk, and improve
workforce productivity. Learn more about Kronos industry-specific time
and attendance, scheduling, absence management, HR and payroll, hiring,
and labor analytics applications at www.kronos.com.
Kronos: Workforce Innovation That Works™.
Organizations that are interested in purchasing Kronos products and
services should base their decision solely on what is currently
available. Unreleased products, services, or functionality
referenced in this document and other publicly available materials,
including public statements on kronos.com, are not a promise of
fulfillment and may not be delivered as promised or at all.
© 2014 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20141110005273/en/
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