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VIEW ALLColleen AI Launches Voice AI Solution for Multifamily Property Management
Online payment AI solutions provider Colleen AI recently announced the release of Colleen Voice, a voice AI technology enabling multifamily property m…
Read MoreEmplifi Introduces 10 New AI Powered Solutions for Customer Care Automation
Customer engagement platform provider Emplifi recently announced 10 new AI-powered solutions designed to help social media marketing and customer care…
Read MoreAircall Releases Aircall AI in French, German and Spanish
Customer communication and intelligence company Aircall recently announced the launch of its Aircall AI solution in French, German and Spanish languag…
Read MoreCustomer Service Outsourcing India: PITON-Global - Leveraging Tech for 24/7 Omnichannel Support and Unmatched CX
In today's digital-driven marketplace, the expectation for seamless, round-the-clock customer service has become the norm rather than the exception.
Read MoreDeeper Connections, Higher Satisfaction: Merkle Introduces Global Messaging Tool
With Intelligent Messaging, Merkle creates turnkey chat experiences, including across social and messaging platforms, to deliver always-on conversatio…
Read MoreCalabrio's AI Summarizes Calls, Improves Agent Performance
The Interaction Summary feature summarizes communications between contact center agents and customers to improve the customer experience.
Read MoreAcqueon, Cresta Partner on Collaborative AI for B2C Success
Acqueon and Cresta recently entered a partnership and launched a unified solution, Acqueon Guidance powered by Cresta.
Read MoreFluentStream's Cloud Communication Solutions Transform Oakview Dermatology's Operations
Oakview selected FluentStream and deployed its advanced, cloud-based communication services across all nine locations.
Read More'Mediafly for Sugar' Aims to Provide Tools for Better Sales Engagement
Sales automation solution provider SugarCRM has announced a new technology partnership with sales enablement and content management company Mediafly.
Read MoreVerint Introduces TimeFlex Bot for Better Contact Center Scheduling Flexibility
Customer engagement company Verint recently announced the launch of the Verint TimeFlex Bot to redefine agent scheduling flexibility in the contact ce…
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