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DMI Joins with Atento & NTT Data to Power Maryland COVID-19 Vaccination Support Center
In Maryland, digital transformation company DMI teamed with other tech providers - including Atento and NTT Data - to help power it's COVID-19 contact…
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How to Deliver Exceptional Customer Experience When Your Contact Center Agents Are Working Remotely
What can business leaders do to ensure their remote contact center agents don't experience technology disruptions that could damage customer experienc…
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Sonae MC Turns to Talkdesk for Operational Upgrade
Portuguese food retailer Sonae MC will be utilizing Talkdesk CX cloud to improve customer experience and modernize business operations.
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Phoenix Suns Utilize Verizon's BlueJeans for Digital Fan Engagement
The Phoenix Suns will be using Verizon's BlueJeans video solutions to provide fans with new ways to interact with the team.
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Figuring out the Best Tools for Creating and Growing Your Online Presence
An online presence is a must for today's businesses. With a few simple tips, your online business can shoot for the moon.
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Empower Your Staff to Handle Dissatisfied Customers on the Spot
Customers are bound to become dissatisfied. It's a fact of doing business. No matter what business you're in, how exceptional your products and servic…
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David's Bridal Now Offers 24 Hour Customer Support with LivePerson Chatbots
David's Bridal will now offer round the clock customer support using automated chatbots to improve customer experiences.
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HoduSoft Clinches the Prestigious 2021 CUSTOMER Magazine Product of the Year Award
HoduSoft announced today that TMC, a global, integrated media company, has named HoduCC as a 2021 CUSTOMER Product of the Year Award winner.
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Alorica Solutions Help MLB Win Two Stevie Awards
The MLB has earned two Stevie Awards thanks in part to its relationship with customer solution provider Alorica.
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Customers Offer Feedback on SpaceX's Starlink Customer Service
Customers are offering feedback on Starlink, the new satellite internet service from Elon Musk's SpaceX. While there have been some technical glitches…
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