customer

CustomerZone360 Contributors

Luke Bellos

TMC

Luke has been fascinated with technology for as long as he can remember. Growing up in the midst the internet revolution, Luke has always had his finger on the pulse of all major trends and developments in the tech sector. Whether it’s gaming, artificial intelligence, virtual reality, or quantum computing, he spends much of his time researching the latest news to better understand our fast changing world. Luke is a Philadelphia native, and a graduate of Temple University with a degree in English Literature/Creative Writing.

 

Latest Articles

LiveVox Offers Easier Application Access with SmartStart Program 10/15/2021
Khoros Introduces Contact Center Enhancements with Autumn Innovation Release 10/15/2021
Study Finds Ecommerce Brands Struggling to Meet Current CX Expectations 10/01/2021
Gnani.ai Releases New Voice Biometrics Solution armour365 09/23/2021
NICE and Bell Canada Form Agreement to Expand CXone Availability 09/16/2021
Plivo Survey Finds Back to School Shoppers Favor Retail Communications Most 09/08/2021
Survey Finds Call Center Agents Concerned About Future of Automation 09/03/2021
Darlington Building Society Recruits 8x8 for Digital Transformation 09/01/2021
Complimenting CX Technology with a Human Touch 08/18/2021
New Study Finds Varying Success Among Internet-Based Customer Experiences 08/06/2021
AMP Agency Combines DX Division with SmallTalk 08/04/2021
PossibleNOW Solution Takes Aim at New Florida Telemarketing Law 07/23/2021
3CLogic Forms Strategic Partnership with ScreenMeet for ServiceNow Support 07/23/2021
How Verizon Was Able to Navigate the Transition to Remote Working While Maintaining a Top-Notch Customer Experience 04/23/2021
New 311 Line Hopes to Improve Customer Service in Santa Monica 04/20/2021
How to Deliver Exceptional Customer Experience When Your Contact Center Agents Are Working Remotely 04/16/2021
Phoenix Suns Utilize Verizon's BlueJeans for Digital Fan Engagement 04/15/2021
Chatbot Startup Heyday Secures $5.1 Million in Seed Funding 03/11/2021
Buccaneers Win Again: Back-to-back Best in Customer Satisfaction 03/10/2021
2021 Trends: COVID-19 Will Redefine Customer Experience and Drive Continued Digital Transformation 12/22/2020