Customer Experience Featured Article

RADCOM Works with Intel to Improve Customer Experience Management

September 12, 2014

RADCOM, a customer experience management provider, stated that its MaveriQ is now furnished with the capability to make use of Intel’s (News - Alert) Ethernet XL710 controller to maximize the performance for customer experience management.

Eyal Harari, vice president of products and marketing at RADCOM, said, “We are excited to see the results of our close collaboration with Intel. MaveriQ’s unique software-based architecture enables RADCOM to take advantage of the Fortville technology and to deliver a quantum leap in performance, only six months after the product’s initial release.”

Designed for service assurance and customer experience management requirements and to overcome the problems caused by network traffic explosion, MaveriQ uses a comprehensive array of methodologies and leverages enhanced correlation capabilities to analyze service performance, big data and quality, LTE (News - Alert) and VoLTE ready. The solution can be implemented to retrieve detailed end-to-end visibility of the network across technologies and seamlessly troubleshoot issues even at the session level.

With Intel’s new technology integrated into it, MaveriQ now lets service providers to continuously monitor customer experience on their network and also being down the dependence on hardware. The Intel intelligent offload technology which leverages Intel Xeon’s processing power and the accelerations in the network controller and also the Intel Data Plane Developer Kit (Intel DPDK) enables the MaveriQ to ensure that users have an edge in packet processing performance capabilities.

By using stateless offloads support for VXLAN, NVGRE, and GENEVE, the Intel Ethernet XL710 controller can ensure consistent application performance for overlay network and at the same time effortlessly distribute network traffic across multiple CPU cores.

Renu Navale, ecosystem program manager at Intel’s communications and storage infrastructure group, stated, “Intel Network Builders participants such as RADCOM have early access to new Intel technologies to give them the opportunity to bring new innovations to market quickly. By being a part of the program, RADCOM’s MaveriQ is able to fully support the Intel Ethernet XL710 controller as soon as it is released in order to meet customers' demand for increased performance in a virtualized environment.”

Edited by Alisen Downey

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