TMCnet News
North America Contact Center Intelligence Market Report 2020DUBLIN, Nov. 10, 2020 /PRNewswire/ -- The "North America Contact Center Intelligence Market by Component, Technology, Deployment Type, End-user and Country: Industry Analysis and Forecast 2020-2026" report has been added to ResearchAndMarkets.com's offering. The North America Contact Center Intelligence Market is expected to witness market growth of 21.7% CAGR during the forecast period (2020-2026). Key companies profiled in the report include Cisco Systems, Inc., Oracle Corporation, Google, Inc., SAP SE, Microsoft Corporation, IBM Corporation, NICE Ltd., Five9, Inc., Zendesk, Inc., and 3CLogic Software, Inc. Key Topics Covered: Chapter 1. Market Scope & Methodology 1.1 Market Definition 1.2 Objectives 1.3 Market Scope 1.4 Segmentation 1.5 Methodology Chapter 2. Market Overview 2.1 Introduction 2.1.1 Overview 2.1.1 Executive Summary 2.1.2 Market Composition and Scenario 2.2 Key Factors Impacting the Market 2.2.1 Market Drivers 2.2.2 Market Restraints Chapter 3. Competition Analysis - Global 3.1 Cardinal Matrix 3.2 Recent Industry Wide Strategic Developments 3.2.1 Partnerships, Collaborations and Agreements 3.2.2 Product Launches and Product Expansions 3.2.3 Acquisition and Mergers 3.3 Top Winning Strategies 3.3.1 Key Leading Strategies: Percentage Distribution (2016-2020) 3.3.2 Key Strategic Moves: (Partnerships, Collaborations, and Agreements: 2016, Sep to 2020, Aug) Leading Players Chapter 4. North America Contact Center Intelligence Market by Component 4.1 North America Contact Center Intelligence Solution Market by Country 4.2 North America Contact Center Intelligence Market by Solution Type 4.2.1 North America Contact Center Intelligence Intelligent Interactive Voice Response (IVR) System Market by Country 4.2.2 North America Contact Center Intelligence Chatbot Market by Country 4.2.3 North America Contact Center Intelligence Intelligent Virtual Assistant (IVA) Market by Country 4.3 North America Contact Center Intelligence Services Market by Country Chapter 5. North America Contact Center Intelligence Market by Technology 5.1 North America Computer Vision Contact Center Intelligence Market by Country 5.2 North America Automatic Speech Recognition Contact Center Intelligence Market by Country 5.3 North America Machine Learning Contact Center Intelligence Market by Country 5.4 North America Natural Language Processing Contact Center Intelligence Market by Country 5.5 North America Other Technology Contact Center Intelligence Market by Country Chapter 6. North America Contact Center Intelligence Market by Deployment Type 6.1 North America On-premise Contact Center Intelligence Market by Country 6.2 North America Hosted Contact Center Intelligence Market by Country Chapter 7. North America Contact Center Intelligence Market by End Use 7.1 North America Telecom & IT Contact Center Intelligence Market by Country 7.2 North America Government Contact Center Intelligence Market by Country 7.3 North America Healthcare Contact Center Intelligence Market by Country 7.4 North America Consumer Goods & Retail Contact Center Intelligence Market by Country 7.5 North America Travel & Hospitality Contact Center Intelligence Market by Country 7.6 North America BFSI Contact Center Intelligence Market by Country 7.7 North America Others Contact Center Intelligence Market by Country Chapter 8. North America Contact Center Intelligence Market by Country Chapter 9. Company Profiles 9.1 Company Overview 9.2 Financial Analysis 9.3 Segmental and Regional Analysis 9.4 Research & Development Expenses 9.5 Recent Strategies and Developments 9.6 SWOT Analysis
For more information about this report visit https://www.researchandmarkets.com/r/b1iwqd Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research. Media Contact: Research and Markets View original content:http://www.prnewswire.com/news-releases/north-america-contact-center-intelligence-market-report-2020-301170034.html SOURCE Research and Markets |