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TMCNet:  Launch of NEC Smart Workspace Emanates the Future of Work and Enhances the Employee and Customer Experience

[April 14, 2022]

Launch of NEC Smart Workspace Emanates the Future of Work and Enhances the Employee and Customer Experience

NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, and networking solutions, today announced the launch of a comprehensive suite of Workplace Management solutions that complement its UNIVERGE BLUE® CLOUD SERVICES to realize the ultimate smart workspace for workforce wellbeing, convenience, safety and seamless collaboration.

Redefining the workplace experience - safe, sustainable, automated, and engaging
A new world of flexible working is redefining how we work, collaborate, and communicate. Hybrid working is taking the place of the traditional office and cloud-based services are lowering thresholds for organizations to adopt the latest solutions that enable them to become more agile and efficient.

Employees expect flexibility and choice of workplace, and enterprises have a unique opportunity to embrace the digital transformation to enhance organizational resilience, workforce well-being, convenience, and productivity, by creating safer, more sustainable, more automated, and engaging environments for individuals and teams. Smart enterprises adopt digital workspace strategies to create such environments.

With the introduction of UNIVERGE BLUE® cloud-based communications services in 2020, NEC has already provided customers with fully integrated Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions, providing telephony, collaboration, conferencing, webinars, file sharing/backup, security and more within a single solution.

"Now, with the introduction of five powerful Workplace Management solutions that are ynamically delivered from the cloud, on-premises or hybrid, the workplace is transformed for a safe return to the office that accommodates for a flexible and right-sized environment," said Ram Menghani, President of Product Development for NEC Enterprise Communications Technologies.

Tomorrow's Smart Workspace- Here, Today
"NEC Smart Workspace brings together advanced applications and real-time data to provide automated, frictionless services that enable a secure, seamless, safe-working, and welcoming customer experience. It also provides a smooth interaction across office locations, campuses, hotels, and events centers. Leveraging technology innovation in the Internet of Things (IoT), Artificial Intelligence (AI), Biometrics, and Cloud Communications improves the way we work and interact in a stimulating environment that maximizes productivity, well-being, safety, convenience and organizational resilience," Menghani said.

The new Workplace Management solutions are a suite of modular components that can be used to facilitate an employee's journey, integrate workflows, and manage visitors through:

- Office space optimization and workplace efficiency
- Automated reservation and touchless check-in
- Access and space control, and occupancy restrictions
- Monitoring, sanitization, and physical distance compliance
- Digital signage and wayfinding
- Location analytics and asset tracking

At present NEC distinguishes the following modular components:

- UNIVERGE BLUE SMART ACCESS:
An easy-to-use, automated, touchless customizable self-service solution that guides employees, visitors or guests through the check-in / check-out process normally provided at a reception desk for a safe, efficient, and secure welcome.

- UNIVERGE BLUE SPACE MANAGEMENT:
Dynamic office space management that combines the benefits of flexible work location options with in-office simulations by leveraging the power of data and AI to embed health and safety, flexibility, security, and privacy into every work experience across physical and virtual work locations.

- UNIVERGE BLUE MONITOR:
Safeguards the Workplace through a cloud-based Hosted Video Security solution provided as a service - with setup, support, maintenance and monitoring managed through a secure website or application hosted in your own data center, or as a hybrid setup.

- SMART CHECK-IN:
Easy-to-use and completely automated self-service solution for the hospitality industry that enhances the Guest Experience by allowing guests to effortlessly self-manage checking in and out. The intuitive interface supports proprietary branding and is fully customizable.

NEC Smart Workspace components can be deployed individually or as a complete solution set and can draw on NEC's UNIVERGE INTEGRATION PLATFORM to dynamically design, manage and streamline customized workflows across an organization.

The solutions can also be utilized in a variety of industry sectors such as hotels, universities, event centers, retail, finance, and utilities.

About NEC Corporation of America
NEC Corporation of America (NEC) is a leading technology integrator providing solutions that improve the way people work and communicate. NEC delivers integrated Solutions for Society that are aligned with our customers' priorities to create new value for people, businesses, and society, with a special focus on safety, security, and efficiency. We deliver one of the industry's strongest and most innovative portfolios of communications, analytics, security, biometrics, and technology solutions that unleash customers' productivity potential. Through these solutions, NEC combines its best-in-class solutions and technology and leverages a robust partner ecosystem to solve today's most complex business problems. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 140 countries and $29.5 billion in revenues. For more information, please visit www.necam.com.

© 2022 NEC Corporation. NEC and UNIVERGE BLUE® are registered trademarks of NEC Corporation. All Rights Reserved. Other product or service marks mentioned are the trademarks of their respective owners.


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