TMC Congratulates CRM Excellence Award Winners

Accolades

TMC Congratulates CRM Excellence Award Winners

By Paula Bernier, Executive Editor, TMC  |  May 15, 2014

As discussed in this issue’s cover story, CRM software revenue is expected to reach $23.9 billion this year. This space has seen strong investment in recent years and is positioned to represent the largest segment of enterprise software by 2017, increasing to a $36.5 billion worldwide market, according to Gartner. 

Here is TMC’s (News - Alert) list of the latest and greatest in the CRM arena.

Company

Product

Agero

PGA

Allstate Roadside Services

CRM System Real-time Integration Drives the GM Owner Experience

Allstate Roadside Services

Driving the Customer Relationship through Groundbreaking Roadside Technology Innovation for Mercedes – Benz

Alorica

Helix by Alorica

Ameridial Inc.

Call Center support: Window and door manufacturer

Astute Solutions

ePowerCenter from Astute Solutions

Benbria Corp.

Loop Mobile Customer Engagement

Calabrio

Calabrio ONE

Confirmit

Confirmit Horizons

Coveo Solutions Inc.

Coveo for Salesforce

CSG International

CSG Workforce Express (WFX)

Expert Global Solutions - APAC

Center of Excellence

FinancialForce.com

FinancialForce ERP

Five9

Five9 Cloud Contact Center Solution

Infinite Convergence Solutions

Enterprise Messaging Service

Intelemedia Communications

Leaders Choice

IntelliResponse

IntelliResponse Virtual Agent

Moxie Software

Spaces by Moxie

NetSuite Inc.

NetSuite CRM+

Nice Systems Ltd.

BOOSTING SALES EFFECTIVENESS, CUSTOMER SATISFACTION AND OPERATIONAL EFFICIENCY

OAISYS

Tracer & Talkument 7.4

Parature

Parature Customer Service Software

RingCentral

RingCentral Office Enterprise Edition

salesforce

salesforce Sales Cloud & salesforce Service Cloud

Spoken

Spoken Platform

STARTEK

Multiple Channel Customer Support - A STARTEK and Gogo Partnership

SugarCRM

Sugar Professional

TeamSupport.com

TeamSupport.com

Tigerpaw Software Inc.

Tigerpaw 13

Toshiba America Information Systems Inc., Telecom Systems Div.

Call Manager Mobile

Transera Inc.

Customer Interaction Manager

Velocify

Velocify LeadManager

Verint Systems

Impact 360 Workforce Management

Xactly

Xactly Incent Pro




Edited by Alisen Downey
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