TMC Announces CUSTOMER Contact Center Technology Award Winners

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TMC Announces CUSTOMER Contact Center Technology Award Winners

By Paula Bernier, Executive Editor, TMC  |  October 27, 2016

The contact center space is a dynamic and fluid one, with companies buying and selling other suppliers, and everybody working to provide organizations with solutions that address our new impatient, mobile-centric, and omnichannel world. Here’s a list of some of the companies that CUSTOMER magazine and TMC (News - Alert) believes are doing it right.

Congratulations to our 2016 CUSTOMER Contact Center Technology Awards winners.

8x8

Virtual Contact Center

AireSpring

Cloud Dialer

Ameyo

Ameyo

Avaya

Avaya Workforce Optimization Select

Calabrio (News - Alert)

Calabrio ONE

dvsAnalytics Inc.

Encore Gamification

ELEAD1ONE

ELEAD1ONE Contact Center

Envision

Click2Coach Cloud

Fonality

Fonality Contact Center

NEC (News - Alert) Corporation of America

NEC UNIVERGE Business ConneCT Smart Contact Center Solution

NewVoiceMedia

ContactWorld

NobelBiz

VitalSigns

Noble Systems (News - Alert) Corp.

Noble Inbound 100

RightAnswers

RightAnswers Enterprise Knowledge Hub

Star2Star Communications LLC

StarCenter

TCN

TCN Platform 3.0

Tenacity

Tenacity

TouchPoint One

Acuity

Versadial Solutions

Versadial VSLogger

Vlocity

Vlocity’s Guided Interaction Platform

Zoom International

ZOOM Video & Telepresence (News - Alert) Recording




Edited by Alicia Young
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