The contact center space is a dynamic and fluid one, with companies buying and selling other suppliers, and everybody working to provide organizations with solutions that address our new impatient, mobile-centric, and omnichannel world. Here’s a list of some of the companies that CUSTOMER magazine and TMC (News - Alert) believes are doing it right.
Congratulations to our 2016 CUSTOMER Contact Center Technology Awards winners.
Virtual Contact Center
Avaya Workforce Optimization Select
ELEAD1ONE Contact Center
Fonality Contact Center
NEC UNIVERGE Business ConneCT Smart Contact Center Solution
Noble Inbound 100
RightAnswers Enterprise Knowledge Hub
Star2Star Communications LLC
TCN Platform 3.0
Vlocity’s Guided Interaction Platform
Edited by Alicia Young