TMC, CUSTOMER Name Social Business Award Winners


TMC, CUSTOMER Name Social Business Award Winners

TMCnet News  |  November 12, 2013

CUSTOMER magazine is proud to announce the winners, finalists and honorees of the 2013 TMC’s Social Business Award.

The TMC (News - Alert) Social Business Award honors vendors that have demonstrated innovation, unique capabilities, and significant contributions toward enabling and improving social channel interactions. 

“Using social media, companies have the ability to not only measure and monitor customer satisfaction in real time but to actively participate in the daily dialog that shapes their brand perception. Ultimately social media has an impact on sales and satisfaction levels in the market. To recognize and encourage the evolution and advancement of social communications, TMC is proud to announce this year’s TMC Social Business Award winners,” said Rich Tehrani (News - Alert), TMC CEO. “Congratulations to the companies that have demonstrated innovation as well as the ability to improve social media communications.”



Salesforce Service Cloud


Runner Up







ePath Learning Inc.

ePath Learning eSource

Expert Global Solutions Inc. (EGS)


LiveOps (News - Alert)

LiveOps Engage

Parature (News - Alert) Inc.

Parature Social Monitor

Richardson (News - Alert)

Richardson Sales Excellence Review

Verint Systems Inc.

Impact 360 Speech Analytics and Impact 360 Text Analytics


Edited by Stefania Viscusi
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