ACCOLADES

TMC Announces Winners of the CUSTOMER Experience Innovation Awards

CUSTOMER magazine is happy to announce the winners, runners up, honorable mention recipients, and finalists of the CUSTOMER Experience Innovation Awards.

WINNERS

Technology

SDL    Customer Experience Cloud

Implementation

BarkBox          Desk.com

RUNNERS UP

Technology

NebuLogic Technologies LLC          

Implementation

Broadview Networks (News - Alert)  Broadview Networks’ OfficeSuite Community

HONORABLE MENTIONS

Technology

Bright Pattern             Rich Contact Experience

Implementation

PassTime                     PassTime 24/7 Live Customer Support

FINALISTS

Benbria Corp.              Loop Mobile Customer Engagement

BetterCloud                FlashPanel

C3/CustomerContactChannels Inc.    C3’s Performance Optimization

Connect First              Customer Service Suite

Intelemedia (News - Alert)                 Leader’s Choice

Intraway Corp.            CCAA – Contact Center Assisted Automation

J-Curve Technologies  Value-add Technical Support and Customer Service

LiveOps (News - Alert)                      LiveOps CXEngage

Monet Software Inc.   Monet WFO Live – Workforce Optimization in the Cloud

Nice Systems Ltd.      NICE Customer Journey Optimization & NICE Real Time Authentication

North American Power           North American Power: One of the nation’s fastest-growing energy suppliers, offering a better energy experience to customers

Onyx Healthcare USA Inc.    ONYX VENUS – 19” Fanless Portable Nursing Medical Workstation with Hot Swappable Batteries

Pegasystems                Pega 7

RightAnswers (News - Alert) Inc.      RightAnswers SmartService

Smart Action Co.        Intelligent Voice Automation

Star2Star Communications (News - Alert) LLC        StarSystem

SugarCRM                  Sugar Professional     

TLC Associates           Omni Business Solution

Vee24                          VeeStudio

Votacall                       Votacall Customer Experience