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Connect First Launches Reporting Studio with Lifetime Data StorageBOULDER, Colo., April 12, 2016 /PRNewswire/ -- Connect First has announced the launch of Reporting Studio, a reporting tool that enables users to monitor contact center performance. Reporting Studio empowers users to make critical contact center operations decisions with accuracy. Customizable tools allow users to measure performance, gain operational insights and improve KPIs. Logo - http://photos.prnewswire.com/prnh/20160411/353807LOGO To accompany the product launch, the cloud based contact center software company announced unlimited data storage to provide customers additional protection and business opportunity. The company now stores all data for the lifetime of customer. "Just think of the possibilities with years worth of data and all the ways you can customize it during moments of breakthrough," says Steve Bederman, Connect First CEO. "Having total control over your data gives you more power over driving business decisions, not to mention regulation breach protection." PCI and TCPA regulations have become more rigid the past few years, forcin contact centers to prove their innocence in event of a suit. With unlimited data storage, Connect First hopes to alleviate customer risk. Additional Reporting Studio features include:
For more information on the Connect First Reporting Studio, click here. About Connect First Contact: To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/connect-first-launches-reporting-studio-with-lifetime-data-storage-300249778.html SOURCE Connect First |