| [September 29, 2015] |
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Indianapolis Fire Department Saves Costs and Improves Employee Engagement with Kronos Workforce TeleStaff
The Indianapolis Fire Department - providing fire protection and
emergency medical services to the 12th largest U.S. city -
has gained cost savings with Kronos (News - Alert) Workforce TeleStaff while reducing
unnecessary overtime and employee exertion. Workforce TeleStaff is a
public safety scheduling solution used by hundreds of fire, police, and
corrections departments to optimize scheduling, communications, and
deployment of personnel.
News Facts
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Workforce TeleStaff replaced what was previously a manual process
within the Indianapolis Fire Department. Once the number of
employees doubled, the fire department decided to automate and
streamline important workforce processes to help ensure fair
allocation of overtime; create impartial schedules based on demand and
employee preferences; and reduce overstaffing.
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Since deploying Workforce TeleStaff, the department has standardized
department-wide rules, which are now followed and subsequently
employees are not overworked. This also minimizes unnecessary
overtime, and shifts are filled with only those who have the
appropriate skills and certifications.
-
With Workforce TeleStaff, Indianapolis Fire also has access to timely
reports on employees when they are in emergency situations, helping
the department's leadership be aware of employees' safety information
at all times.
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Indianapolis Fire has received many operational and efficiency
benefits with Workforce TeleStaff. For example, the department has
reduced the time required to fill overtime shifts with qualified
individuals - now less than 30 minutes compared to as much as seven
hours previously.
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Also with Kronos, the department has minimized unnecessary overtime
costs. Previously if Indianapolis Fire had an overtime situation but
the employee was not really needed, the person was sent home but would
get paid for the overtime.
Supporting Quotes
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Captain Dale Rolfson, IT manager, Indianapolis Fire Department
"Workforce
TeleStaff helps us run operations more efficiently, consistently
manage staffing decisions, and save significant costs. Managing the
workforce effectively is critical for any public safety department as
our people are our greatest asset and optimizing this resource helps
us serve our community even better while ensuring that we use our
budget wisely."
-
ock Regan, director, public sector practice group, Kronos
"Indianapolis
Fire is an example of a forward-thinking public safety department that
is focused on offering high-quality services while achieving
operational efficiency. The ability to meet these goals is becoming
increasingly important in public safety today. Workforce TeleStaff
helps departments such as Indianapolis Fire increase efficiency, save
costs, improve employee engagement, and reinvest in services for
citizens. It's a real win-win."
Supporting Resources
About Kronos Incorporated
Kronos is the global leader in delivering workforce management solutions
in the cloud. Tens of thousands of organizations in more than 100
countries - including more than half of the Fortune 1000® -
use Kronos to control labor costs, minimize compliance risk, and improve
workforce productivity. Learn more about Kronos industry-specific time
and attendance, scheduling, absence management, HR and payroll, hiring,
and labor analytics applications at www.kronos.com.
Kronos: Workforce Innovation That Works™.
© 2015 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
View source version on businesswire.com: http://www.businesswire.com/news/home/20150929005178/en/
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