[January 12, 2015] |
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Kronos and Axsium Group Launch Global Big Data Solution to Optimize Store Productivity
With a focus on simplifying complex workforce data, Kronos
Incorporated and Axsium Group have jointly launched a retail store
performance plug-in - the first of its kind - to add ease and
effectiveness to global corporate, store, and field managers' work days
through automated, guided decision-making. Powered by the Kronos (News - Alert)
Workforce Analytics application, the new plug-in uncovers gaps in
important areas that impact customer and employee satisfaction, helping
create optimized schedules by balancing working hours, employee
availability, and consumer demand.
News Facts
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The new store performance plug-in provides a single, powerful tool to
help guide and improve decision-making and track performance across
the labor planning, scheduling, and staffing continuum. This is done
by synthesizing volumes of scheduling, productivity data, and time
clock entries against key performance indicators (KPIs) such as
employee availability, preferences, skill sets, and consumer demand.
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As a result, an intuitive role-based dashboard highlights key data and
metrics to simplify decision-making and managers gain at-a-glance
visibility into how labor is affecting store performance. This helps
improve outcomes for the employee, consumer, and the retail business.
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Each employee persona in retail benefits in unique ways with better
data access through the new plug-in. For example, corporate managers
can view a heat map and zero in on a snapshot of scheduling
performance at a regional level, and analyze trends to determine
whether a specific store is consistently underperforming. The same
visualization of data is translated for store managers to instantly
show them whether employees are being scheduled when they're available
and willing or whether they have received up-to-date training. For
retail associates, this offers the opportunity to be scheduled when it
suits them best and gain further professional development
opportunities through identification of gaps in training.
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Ultimately, the store performance plug-in helps retailers understand
how well store schedule creation is performing from a corporate,
store, and field level, while taking into consideration associate
preferences. This helps retailers optimize their workforce as a
competitive differentiator while further improving employee engagemet.
Supporting Quotes
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Bob Clements, senior vice president, Axsium Group
"Big
data has never been more important in retail than now as retailers
today are facing increased global competition and thinner margins.
Retailers need to explore, understand, and act on large amounts of
data to improve customer service and employee engagement. Workforce
data is absolutely essential to analyze along with operational and
financial data as it offers insights that can help any retailer
optimize its labor as a competitive differentiator. Along with Kronos,
we are excited to bring the first of a kind big data solution to
address this need."
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Gregg Gordon, senior director, big data for workforce management
group, Kronos
"The specific uses of big data for workforce
management that retailers are seeking are how to quickly analyze vast
amounts of labor data to get employees trained and working in the
right places at the right times. By taking preemptive action to
address gaps in these areas enhances store performance significantly
as ultimately an engaged workforce equals higher productivity."
Supporting Resources
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Kronos and Axsium Group made this announcement from the National
Retail Federation's (NRF) 104th Annual Convention and Expo
being in held in New York from Jan. 11-14. Kronos is exhibiting in
booth #3442 and Axsium Group is exhibiting in booth #2671.
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About Kronos Incorporated Kronos is the global leader in
delivering workforce management solutions in the cloud. Tens of
thousands of organizations in more than 100 countries - including more
than half of the Fortune 1000® - use Kronos to control labor
costs, minimize compliance risk, and improve workforce productivity.
Learn more about Kronos industry-specific time and attendance,
scheduling, absence management, HR and payroll, hiring, and labor
analytics applications at www.kronos.com.
Kronos: Workforce Innovation That Works™.
© 2015 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
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