Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.
Bernstein has authored or co-authored market research studies, CEO speeches, white papers, articles, and other content for major companies in the technology markets. His experience includes work with Alcatel-Lucent, Avaya, Equant, France Telecom, HP, Siemens, Verizon, Nortel, Wave Systems, and many more. He held the position of director of global marketing and communications at Telcordia.
Having been on Advisory Boards for 15 technology start-up firms, Bernstein most recently worked as a consultant to C-level executives on all aspects of marketing communications strategy and tactics – from concept to cash, crisis management, brand stewardship, and helping establish metrics, manage processes and leadership practices.
|Gemalto Global Survey Reveals Impact of Data Breaches on Customer Loyalty 12/14/2015|
|WebRTC Update: NY Times Creates Privacy Hubbub 08/31/2015|
|What's Next in Customer Experience 04/14/2015|
|Social Media Takes on Greater Call Center Importance 07/14/2014|
|Social Media Takes on Great Call center Importance 07/11/2014|
|Customer Satisfaction Takes a Hit Now What? 04/17/2014|