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VIEW ALLZappix and OP360 Create Seamless Self-Service Experiences
Zappix and OP360, in a new partnership, bring together their expertise to address the evolving customer experience demands.
Read MoreTDCX Announces New AI Consulting Arm
Customer experience solutions provider TDCX announced the launch of its AI consulting arm, TDCX AI.
Read MoreUK Customers Abandon Merchants That Lack Favorable Shipping Options
E-commerce shipping solutions companies ShipEngine and ShipStation recently published a guide titled, "Exploring the Nuances in Ecommerce."
Read MoreTaking Sales Communication to the Next Level: Pipedrive Debuts Advanced Call Center Integrations
Pipedrive announced the launch of two new advanced integrations with CloudTalk and JustCall to streamline sales communication and make business calls …
Read MoreTCN Enhances Consent Tracking Feature to Help Debt Collectors Succeed with SMS Communications
Cloud-based call center platform provider TCN, Inc. has announced SMS Consent Tracking feature enhancements to its flagship platform, TCN Operator.
Read MoreSolutions from Yellow.ai Now Available on the Genesys AppFoundry
Yellow.ai's dynamic generative and conversational AI solutions have joined the Genesys AppFoundry marketplace.
Read MoreGoogle Cloud Welcomes Teneo.ai as Partner, Launching Innovative Conversational IVR Plugin
Teneo.ai, a brand from Artificial Solutions and innovator in the field of AI, joined the Google Cloud Partner Advantage Program as a technology partne…
Read MoreJabra Engage AI Integration Elevates Sentiment Analysis in Content Guru's Storm Platform
Content Guru is elevating the capabilities of its storm platform with the integration of the sentiment analysis software Jabra Engage AI.
Read MoreFive9 and Mutare Join Forces to Strengthen Voice Threat Defense
Mutare launched its Voice Traffic Filter, making it easy for contact centers to integrate a solution that eliminates unwanted phone calls with the Fiv…
Read MoreHootsuite Announces Enhanced Inbox to Help Brands Address Social Media Private Messaging
Hootsuite has developed an Enhanced Inbox resource to enable timeless and seamless social inquiry management.
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