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CUSTOMER Magazine Announces Winners of the 2017 CRM Excellence Award

By TMC July 10, 2017

The 18th annual award honors the best in CRM solutions

Trumbull, CT, July 10, 2017 TMC, a global, integrated media company helping clients build communities in print, in person and online, today announced the winners of its 18th Annual CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

The 2017 CRM Excellence Award winners have been chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire customer lifecycle. Based on hard data, facts and figures, each CRM Excellence Award winner has demonstrated the improvements their products have made in their clients’ businesses.

“This year’s CRM Excellence Award winners are industry leaders in CRM products and services. Through demonstrated commitment each winner has significantly improved their client’s business by improving the flow of information needed for companies to retain their most important asset-their customers,” said Rich Tehrani, CEO, TMC.

Winning products and services of the 2017 CRM Excellence Award are listed below and will be featured in the June 2017 issue of CUSTOMER magazine.

2017 CUSTOMER Magazine CRM Excellence Award Winners:

Company

Product

Confirmit

Confirmit Horizons

Fenero

Fenero Flow

FinancialForce

FinancialForce Peoplecasting

Intelenet Global Services

iFare

Interactions

Intelligent Virtual Asisstant

Jacada

The Jacada Contact Hub

Kenandy

Kenandy Cloud ERP on Salesforce

Microsoft

Microsoft Dynamics 365

Moxie

Moxie Concierge

NexJ Systems Inc.

NexJ Customer Relationship Management (NexJ CRM)

NICE

NICE Customer Journey Solutions product suite

Pipedrive

Pipedrive Sales CRM Software

Planet Fitness

Salesforce App Cloud and Salesforce Community Cloud

ProsperWorks

ProsperWorks CRM

The Miner Corporation

Salesforce Field Service Lightning

Velocify

Velocify LeadManager

Verint Systems

Verint® Engagement Channels

VOCALCOM

Vocalcom

VOZIQ

VOZIQ Customer Service Experience Solution

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. Customerzone360 is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo; Fitness and Sports Wearable Technology (FAST) Expo, WebRTC Conference & Expo; and more. Visit TMC Events for additional information.

For more information about TMC, visit www.tmcnet.com.

TMC Contact

Stephanie Thompson
Manager
203-852-6800, ext. 139
sthompson@tmcnet.com




Edited by Alicia Young
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