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CUSTOMER Magazine Announces Recipients of the 2017 Customer Experience Innovation Awards

By CustomerZone360 News December 11, 2017

Norwalk, CT, December 11, 2017TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of 2017 Customer Experience Innovation Awards, presented by TMC’s CUSTOMER magazine.

The 2017 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences over all channels, including social.

“Congratulations to the recipients of the 2017 Customer Experience Innovation Award,” said Rich Tehrani, CEO, TMC “The importance of the customer experience cannot be underestimated and these organizations provide standout solutions which are improving business relationships. We look forward to seeing their continued innovation across social and other channels, driving successes for their companies and clients.”

2017 Customer Experience Innovation Award Winners

Company

Product

8x8

8x8 Quality Management

Astute Solutions

Astute Social

Avaya

Avaya Oceana

Calabrio

Calabrio ONE

CGS

Business Process Outsourcing

Confirmit

Confirmit Compass

Cyara

Cyara Mobile App

InMoment

Discover

NebuLogic Technologies

The SMART(TM) Health Helpline

Star2Star Communications, LLC

The StarSystem

Upstream Works Software

Upstream Works for Finesse

Verint Systems

Verint Enterprise Feedback Management

Vivocha S.p.a.

Vivocha

VOCALCOM

Vocalcom Cloud Contact Center

VoIP Innovations

Titanium III Wholesale VoIP BackOffice.

ZOOM International

ZOOM 6.0

For more than 20 years, TMC has been honoring technology companies with recognition programs in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since its launch in 1982 as Telemarketing Magazine, CUSTOMER magazine has been the voice of the customer experience, call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet .

TMC Contact                                                                         
Jessica Seabrook
Marketing Director
203-852-6800
[email protected]




Edited by Erik Linask
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