customer

CustomerZone360 NEWS

CustomerZone360 Home

Online Gamblers Join the Virtual Reality Gaming Revolution

By Special Guest
Tony Samboras
August 14, 2019

Much in the same way Virtual Reality (VR) changed the recreational gaming industry, the adult gambling industry is poised to go through the same revolution. Unlike the years when Wii, PlayStation and other gaming systems went through the VR testing and growth stages, the inclusion of said VR technology seems to be tailor-made for people who want to play games of chance for real cash online.

This has been a concept in the making for over four years. Back in 2015, leading online gambling software developer Microgaming began toying with the idea of creating a VR adult gambling environment for online gamblers. While the initial technology was crude when introduced, the idea received rave reviews and the full support of the gambling community. With that said, great progress has been made in the last four years. Soon, online gamblers will have more options other than claiming bonuses like the ones available with online codes for Harrah’s to play regular online games of chance like video slots and Blackjack.

First VR Gambling Software Site

Towards the latter part of 2017, SlotsMillion was able to roll out the first fully function VR gambling environment. With the proper accessories (VR glasses/googles and game controller), gamblers were given the opportunity to stroll around in three-dimensions, looking for their favourite games of chance. Keeping in mind that everything was in the early stages of development, the VR site had and still has limited game options. The SlotsMillion VR gambling site currently offers access to games like Blackjack, Roulette, Baccarat and a limited selection of video slots.

While SlotsMillion gets credit for having the first VR gambling option, it has been generally considered fairly unremarkable, opening doors for other software developers to make a move.

The World’s Top Software Companies Join the Fray

On the heels of SlotsMillion’s introduction, Netent announced the company was close to introducing its own VR gambling establishment. This was a significant announcement given Netent’s standing as one of the top software developers in the online gambling industry. Alongside Microgaming’s continuing efforts to introduce its own version of an online VR gambling environment, it was becoming clear the gambling industry was committed to moving forward with VR technology.

As of early 2019, Netent was able to introduce its official online VR module with a number of the company’s top video slots serving as the centerpiece of the site’s gambling options. At the head of that list of games is the highly popular Gonzo’s Quest. With said gambling options already available, it’s looking like VR gambling sites will soon be the rage for an industry that’s been growing by leaps and bound.

The Next Step

While continuing to upgrade it VR module, Netent is toying with the idea of using VR technology in the games themselves. By concept, gamblers would be able to place themselves in the middle of an interactive video slot bonus game and fully participate in the action. The notion a slot player can physically shoot at targets and earn big bonuses is simply intriguing. By all indications, that day is coming sooner rather than later.



Related Articles

The Big CX Leap to Cloud: Beyond Contact Center

By: Juhi Fadia    6/29/2020

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to ramp up and ramp down resources and s…

Read More

In A Trustless World, A New Software Platform and Network Aims to Broker Confidence Between Customers and Brands Leveraging 'Zero Knowledge'

By: Arti Loftus    6/24/2020

At a time when cybersecurity companies are rolling out zero trust offerings, to ensure only those people and machines who are fully authorized and aut…

Read More

Workforce Management: Creating High-Performing, Cost-Effective Teams Through Adherence On-Demand

By: Special Guest    6/23/2020

Running a contact center is challenging even during the best of times. Constant pressures of juggling high customer expectations, ever-changing techno…

Read More

Going the extra mile as customer service

By: Special Guest    6/18/2020

If you work in customer service, you have to deal with lots of questions and you often have to handle angry customers. But luckily there's also loads …

Read More

How to reach your clients without suffocating them

By: Special Guest    6/16/2020

Growing an ecommerce base means going hard on the public to build a name and to stay on the top of mind of customers, but push a little further and yo…

Read More