Eleveo WFM Honored for Exceptional Innovation
Eleveo announced today that TMC, a global, integrated media company, has named Eleveo WFM as a 2021 CUSTOMER Product of the Year Award winner.
With its multi-skill and multi-channel scheduling capabilities Eleveo WFM simplifies contact center optimization for small and mid-size contact centers.
“Many commercial contact center managers who want to create optimal schedules think they have to choose between Excel and a complex and costly WFM software solution,” says Barry Williams, VP of Product and Marketing at Eleveo. “We’re here to tell them they don't have to invest hundreds of thousands of dollars in a large WFM system to elevate their forecasting and scheduling processes. Our forecasting and scheduling tools are intuitive, visual, easy to use and, most importantly, effective.”
The 2021 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Eleveo with a 2020 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Its Eleveo WFM solution has proven deserving of this elite status and I look forward to continued innovation from Eleveo in 2021 and beyond.”
About Eleveo
Eleveo provides effective, simplified solutions for complex contact center problems. Our WFM and WFO tools are specifically designed to elevate commercial contact center operations and processes and are built using modern frameworks and cloud-native technologies that scale & move with your business. Eleveo ® is a registered trademark of ZOOM International. Find out more at: www.eleveo.com
TMC’s CUSTOMER Magazine
TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.
About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet .
For more information about TMC, visit www.tmcnet.com.
TMC Contact
Michelle Connolly
Marketing Manager
203-852-6800, ext. 170
mconnolly@tmcnet.com
Edited by
Maurice Nagle
