CUSTOMER Magazine Announces Recipients of the 2024 Conversational AI Excellence Award

Shelton,  CT, August 16, 2024 — TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of 2024 Conversational AI Excellence Award, presented by TMC’s CUSTOMER magazine.

The 2024 Conversational AI Excellence Award recognizes tools, platforms and applications that contribute to the delivery of Conversational AI solutions. The awards celebrate the innovative and impactful use of Conversational AI technology across various industries. Each winner is being honored for their excellence in leveraging conversational AI to enhance customer experiences, streamline operations, and drive business success.

“Congratulations to the recipients of the 2024 Conversational AI Excellence Award,” said Rich Tehrani, CEO, TMC. “Receiving the 2024 Conversational AI Excellence Award is a testament to the unwavering commitment to pushing the boundaries of AI-powered conversations – improving every step of the customer journey. This recognition reaffirms each winner’s dedication to revolutionizing the way humans interact with AI, setting a new standard for the future of conversational technology."

2024 Conversational AI Excellence Award Winners:

Winning the 2024 Conversational AI Excellence Award can be valuable for several reasons:

1. Recognition and Prestige: Winning an industry award can enhance your reputation and credibility within the industry. It's a way of showcasing your expertise and achievements to peers, customers, and potential clients.
2. Increased Visibility: Awards often come with press coverage, media attention, and mentions in industry publications. This increased visibility can lead to more opportunities, partnerships, and business inquiries.
3. Marketing and Promotion: Winning an award provides valuable content for marketing materials, press releases, social media, and your website. You can use the award to highlight your achievements and differentiate yourself from competitors.
4. Boost in Employee Morale: Winning an award can boost the morale of your team. It validates their hard work and dedication, leading to increased motivation and job satisfaction.
5. Customer Trust: Winning awards can instill trust in your customers, as it shows that your products or services have been recognized as exceptional by industry experts.
6. Differentiation: In a competitive market, an award can set you apart from your competitors and make your business stand out.

For more than 20 years, TMC has been honoring technology companies with recognition programs in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since its launch in 1982 as Telemarketing Magazine, CUSTOMER magazine has been the voice of the customer experience, call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC
Through our news and solutions-focused editorial platforms, live events, webinars, and online advertising, TMC provides global buyers with valuable insights for making informed technology purchase decisions and successfully navigating markets.

In turn, leading technology vendors rely on TMC, Customerzone360 and our family of sites and events for exceptional branding, thought leadership, and lead generation opportunities.

Our live event, including the ITEXPO #TECHSUPERSHOW, brings thousands of qualified purchasers and product decision makers together with vendors to form ultimate B2B tech buying community With our customized lead generation programs, including a turnkey webinar program, we consistently deliver a steady stream of leads that translate into sales opportunities and database growth.

In addition, display advertising on respected news sites and newsletters generates millions of impressions, bolstering brand reputations.

TMC offers a comprehensive 360-degree marketing solution, with services such as event and road show management, as well as expertly crafted content creation including blogs, press releases, articles, and marketing collateral. These efforts contribute to SEO, branding, and overall marketing and sales success.

To discover more about how TMC can assist you in achieving your marketing goals through our events and online advertising, please visit www.tmcnet.com. Stay connected with us on Facebook, LinkedIn, and X by following @tmcnet.