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Free eNews SubscriptionAI Call Center Company Talkdesk Announces Appointment of New CTO
AI-powered contact center solutions provider Talkdesk recently announced a new hire: Munil Shah has been appointed the company's new chief technology …
Read MoreLSU Athletics Deploys Sprinklr Insights to Capture Fans on Social Media
Unified CX intelligence management platform provider Sprinklr Insights recently announced that the athletics program of Louisiana State University (LS…
Read MoreFive9 and Zendesk Deepen Partnership for Customer Care Automation and Personalization
Intelligent customer experience (CX) solutions provider Five9 recently announced enhancements to its integration with Zendesk Talk Partner Edition (TP…
Read MoreTELUS International Study Highlights the Importance of Voice Engagement for Customers
A recent study completed by TELUS International highlighted the importance of a future in which individuals can engage with data - including customer …
Read MoreNimble and PhoneBurner Partner for a Solution to Improve Outbound Calling
CRM solutions provider Nimble recently unveiled an integration with PhoneBurner. The partnership blends PhoneBurner's outbound calling with Nimble's p…
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