customer

CustomerZone360 NEWS

Free eNews Subscription

Nimble and PhoneBurner Partner for a Solution to Improve Outbound Calling

By Tracey E. Schelmetic April 23, 2024

For many companies, outbound selling remains a viable business driver. In recent years, however, the outbound sales technology landscape has changed, and old practices don't always yield effective results. Newer technologies have taken some of the onerous administrative tasks out of the formula in order to yield better contact rates, as well.

CRM solutions provider Nimble recently unveiled an integration with PhoneBurner. The partnership blends PhoneBurner’s outbound calling with Nimble’s prospecting CRM, allowing sales teams to power through their call lists three to four times faster and reach up to 80 contacts per hour.

Nimble and PhoneBurner’s combined solution allows sales personnel to navigate call lists more rapidly by streamlining tasks that traditionally take up time, such as prospecting on LinkedIn, compiling lists for targeted outreach, engaging in power dialing, logging, and recording calls, depositing pre-recorded voicemails, organizing follow-up activities and efficiently moving contacts through workflow and deal pipelines. Additionally, there is no awkward pause at the start of each call, ensuring every conversation starts naturally, according to the two companies.

Users can automatically grab and enrich leads from LinkedIn and build call lists in seconds, using the robust segmentation feature of Nimble to create highly targeted outreach lists. They can also improve call deliverability and reduce the risk of spam/scam flags with Tier 1 carriers.

“By merging Nimble's innovative CRM capabilities focused on relationship management with PhoneBurner's advanced power dialing technology, we have created a robust suite designed to boost sales teams' efficiency,” said Jon Ferrara, CEO of Nimble CRM. “This suite offers comprehensive tools for LinkedIn lead prospecting, contact enrichment, targeted outreach, efficient power dialing, call recording, streamlined Workflow lead qualification, and comprehensive Deal Pipeline management. We are thrilled to collaborate with PhoneBurner, aiming to offer our users a cohesive solution that simplifies sales processes and significantly improves productivity."




Edited by Alex Passett
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

CustomerZone360 Contributor

SHARE THIS ARTICLE
Related Articles

Alorica Strengthens Latin American Footprint with New Contact Center in Paraguay

By: Greg Tavarez    5/22/2024

Alorica opened its newest contact center in Ciudad del Este, Paraguay, to support the double-digit growth the organization has been achieving year ove…

Read More

New Genesys Survey Aims to Uncover Generational Attitudes towards AI Chatbots

By: Tracey E. Schelmetic    5/21/2024

New research from Genesys aimed to determine if preferences about AI varied depending on age of the user.

Read More

Onvego Launches AI-Based Smart Receptionist for Call Handling

By: Tracey E. Schelmetic    5/21/2024

Conversational voice AI company Onvego recently announced plans to advance the business telephony sector with its Smart Receptionist. This AI-based ca…

Read More

Avaya and LivePerson Partner for 'Innovation Without Disruption'

By: Tracey E. Schelmetic    5/20/2024

Avaya and LivePerson recently announced a new partnership designed to unify voice, digital and AI capabilities into a single omnichannel solution that…

Read More

Genesys Announces New Customer Journey Management Capabilities for Genesys Cloud

By: Tracey E. Schelmetic    5/20/2024

Genesys recently announced the availability of native journey management capabilities for the Genesys Cloud platform; these seamlessly work alongside …

Read More