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Keeping Frontline Fast-Food Workers Connected and Supported
Employees who are engaged are more likely to improve customer relationships, with a resulting 20 percent increase in sales.
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At the Intersection of AI and CX, Unified Office Introduces Next Generation Sentiment Analysis Solution
Summary: Unified Office , Inc. announced at ITExpo its next-generation sentiment analysis offering. Unified Office has greatly enhanced its Total Conn…
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Phonexa Offers Benefits Through Revamped Partnership Program
Phonexa announced the launch of its revamped Partnership Program to help clients accelerate revenue growth opportunities and marketing through technol…
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Pro and Contra of Using AI for Customer Support in Online Casinos
The spread of the use of artificial intelligence in various services puts a choice for many businessmen whether to switch to AI for customer support s…
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ConneXio Aims to Unseat CX Legacy Companies with Launch of ConneXio Cloud
ConneXio is leveraging AI, voice recognition, web3 and blockchain technologies, among others, looking to unseat some of the contact center industry's …
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