customer

CustomerZone360 NEWS

CustomerZone360 Home

HoduSoft Clinches the Prestigious 2021 CUSTOMER Magazine Product of the Year Award

By CustomerZone360 News April 08, 2021

HoduCC Honored for Exceptional Innovation

Ahmedabad, India, April 8, 2021 — HoduSoft announced today that TMC, a global, integrated media company, has named HoduCC as a 2021 CUSTOMER  Product of the Year Award winner.

HoduCC is a complete automated call and contact center software, suitable for all types and sizes of businesses. It allows customer support teams to provide their customers with personalized and productive phone support within an omnichannel customer journey. HoduCC offers a wide range of features that includes Auto Dialer, Predictive Dialer, Progressive Dialer, Skill Based Mapping, Automatic Call Distribution, WebRTC Phone, Single Tenant & Multi-Tenant support, Multi Level IVR, and Real-Time Analytics & Reports. HoduCC is a highly-scalable solution that can easily accommodate the increasing needs of sales and support teams and their end-users.

HoduCC - Call and Contact Center Software is the best solution to manage various call/contact center services with ease. Whether it’s about making outbound calls, managing incoming calls, or tracking important call center metrics, HoduCC makes everything easy and smooth. It is designed in a manner to assure increased user loyalty while meeting the expectations of customers. Additionally, the HoduCC - Call and Contact center software provides various add-on features like IVR & Agent Survey, Quality Analysis, and SMS Broadcasting. Being one of the leading Voice over Internet Protocol (VoIP) solution providers throughout the world, HoduSoft ensures that HoduCC is a perfect call and contact center software that provides intelligence and security along with state-of-the-art features.

On receiving the award, Kartik Khambhati, Co-Founder & CBDO at HoduSoft said, “It’s a proud moment for us to receive the 2021 CUSTOMER Magazine Product of the Year Award for HoduCC. The credit goes to our highly enthusiastic team who strive to deliver the best possible results to our customers in the form of quality products and services. Their dedication and hard work have a huge role in the growing success of HoduSoft. I would also like to thank our esteemed customers and partners who kept their trust in us and motivated us to do better everyday.”

The 2021 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM, and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor HoduSoft with a 2020 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Its HoduCC - Contact Center Software has proven deserving of this elite status and I look forward to continued innovation from HoduSoft in 2021 and beyond.”

About company
HoduSoft is one of the leading Voice over Internet Protocol (VoIP) solution providers throughout the world. Till now, the company has served more than 200 customers in 32 countries spread across 6 continents along with 51 partners offering the products throughout the world. With years of experience in the VoIP industry, HoduSoft has introduced several innovative products like HoduCC, HoduPBX, HoduBlast, and HoduConf to redefine communication. With a dedicated approach towards developing world-class solutions and a wide variety of products, HoduSoft ensures the best returns on technological investments.

TMC’s CUSTOMER Magazine
TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.

About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on FacebookLinkedIn and Twitter@tmcnet .

For more information about TMC, visit www.tmcnet.com.

Company Contact:
Kartik Khambhati
Co-Founder & CBDO
+1 707-708-4638, +91-8866728362
kartik.khambhati@hodusoft.com
https://hodusoft.com/

TMC Contact                                                                                                     
Michelle Connolly
Marketing Manager
203-852-6800, ext. 170
mconnolly@tmcnet.com
https://www.tmcnet.com      




Edited by Maurice Nagle
Related Articles

Securing Retail and POS Endpoints Efficiently

By: Matthew Vulpis    5/7/2021

With physical retail re-opening, large retailers with hundreds or thousands of locations are rethinking their security strategies, especially when it …

Read More

Can You Improve Cold Calling in 2021?

By: Special Guest    5/5/2021

Here's a problem: cold calling is a tough business. The real reason some contact centers are more successful than others is not just because they have…

Read More

Tesla Apologizes for Arrogant Customer Service Response to Shanghai Incident

By: Laura Stotler    4/30/2021

Tesla has come under fire in China for its alleged arrogant customer service response to an accident involving one of its vehicles. The automaker has …

Read More

CUSTOMER Magazine Announces Winners of the 2021 CRM Excellence Awards

By: TMCnet News    4/30/2021

TMC announced the winners of its 22nd Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

Read More

Contact Center 2.0: A Better Normal

By: Special Guest    4/29/2021

Is it safe to go back to the office now? Should we go back? Do we need to? There are no definitive answers to these questions, but they are top of min…

Read More