customer

CustomerZone360 NEWS

Free eNews Subscription

Groundbreaking Technological Aids To Make A Change In The Logistics World

By Special Guest
June 24, 2021



Technology is everywhere- whether we like it or not. We have to accept that we are now normalizing robotics and AI for most of our daily chores. From opening our garage doors to playing our favorite tracks, we are counting on tech. 

So, how can we ignore the fact the primary purpose of robotics or development in this arena is to ease our work here. The load of work in the retail or supply chain business is huge, and to ease a lot of the manual work, tech has come in. Why are we talking of the supply chain now? The entire pipeline of demand and supply in this segment is more impactful than in other businesses. 

But is tech and logistics only in the retail industry? No. It is even visible in the sports betting industry, aka the casino sector. You can find the fastest service and tech support here too. Customers are now not in the mood to compromise, and this is visible in the services that are now available. With seamless and smooth flight operations round the clock and around the world, it is now possible to reach the customers in no time. Let us check out more ways how advanced machines are revolutionizing and speeding up service. 

Artificial Intelligence and More 

This AI wave has been around for quite some time now. Just this abbreviation has a different connotation now. While many may consider AI to refer to Artificial Intelligence alone, it also means Augmented Intelligence. In the logistics business like Amazon, or FedEx, sorting to the packaging AI does it all. It also helps in easy indexing, and the firms are not willing to compromise. It helps in seeking the data for better human experience and flexibility. 

Real-time Supply Chain Visibility 

Logistics these days have grown manifold and have inculcated real-time analytics. The data processing of the products and how they move from the distributor’s warehouse to the airline’s cargo is now available online. Companies are taking to the digital methods of handling the papers and are using the information technology to check and speed up the movement.

High-value data now goes through the DCSA standards and, therefore, is quite safe and transparent. Logistics-startup ventures ensure they adhere to all these standard rules to give a clear view of the products as they move. These data also help companies to understand the market and even forecast their plans for the future.

The proactive line-haul planning and the campaigns for the future days will happen as per these data. The logistics firms are doing their best to create algorithm-driven platforms that predict all of these supply chain businesses. 

Automating Warehouses

Amazon uses it in their US warehouses and packaging units, while DHL is using this in their Germany unit- What? Robots! These smart robots can collect an entire rack of products and head out to the packer and the clerk who processes the indexing and the invoice. These warehouses are now becoming more or less automated, which has sped up the work by many levels. 

Attain Better Sustainability 

These days, companies are becoming eco-friendly. They aim to reduce the carbon footprints. It means they may not want to use plastics and too many non-reusable products. This is where technology comes to the forefront by working on excellent biodegradable and sustainable materials for logistics. 

Modern logistics has evolved a lot, and we have to thank the advanced research happening regularly there. These have ensured an excellent and speedy market outreach around the world too. 



Get stories like this delivered straight to your inbox. [Free eNews Subscription]
SHARE THIS ARTICLE
Related Articles

Zappix and OP360 Create Seamless Self-Service Experiences

By: Greg Tavarez    6/7/2023

Zappix and OP360, in a new partnership, bring together their expertise to address the evolving customer experience demands.

Read More

TDCX Announces New AI Consulting Arm

By: Tracey E. Schelmetic    6/7/2023

Customer experience solutions provider TDCX announced the launch of its AI consulting arm, TDCX AI.

Read More

UK Customers Abandon Merchants That Lack Favorable Shipping Options

By: Tracey E. Schelmetic    6/6/2023

E-commerce shipping solutions companies ShipEngine and ShipStation recently published a guide titled, "Exploring the Nuances in Ecommerce."

Read More

Taking Sales Communication to the Next Level: Pipedrive Debuts Advanced Call Center Integrations

By: Greg Tavarez    6/6/2023

Pipedrive announced the launch of two new advanced integrations with CloudTalk and JustCall to streamline sales communication and make business calls …

Read More

TCN Enhances Consent Tracking Feature to Help Debt Collectors Succeed with SMS Communications

By: Tracey E. Schelmetic    6/5/2023

Cloud-based call center platform provider TCN, Inc. has announced SMS Consent Tracking feature enhancements to its flagship platform, TCN Operator.

Read More