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Newegg, New ChatGPT: Retailer Integrates AI to Improve E-Commerce Experiences
Global e-retailer Newegg has announced that it's using ChatGPT to enhance customers' experiences.
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Nearly half of consumers think it's the responsibility of the organizations that store their information online to delete it when it's no longer neede…
Read MoreMutare Voice Traffic Filter is the Support that CCaaS Providers Need
No business wants a constant barrage of voice channel attacks. This is why cybersecurity provider Mutare is set to prioritize partnerships with CCaaS …
Read MoreSoundHound Delivers Next-Gen Voice Assistant with Generative AI
SoundHound Chat AI brings together voice-enabled generative AI and voice assistant to allow any business to build a next-generation voice experience f…
Read MoreFive9 and Invoca Solution Offers Pre-Call Insights
PreSense combines the power of Five9 Intelligent CX Platform with Invoca's conversation intelligence technology to give contact center agents visibili…
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