customer

CustomerZone360 NEWS

Free eNews Subscription

CRMNEXT, Wescom Resources Group Partner for CRM Solution

By Luke Bellos March 17, 2022

Financial CRM solution provider CRMNEXT and credit union technology solution company Wescom Resources Group  co-announced a strategic partnership. The two companies will work together to deliver credit unions a new CRM solution hosted through private cloud infrastructure.

Credit Unions and other financial service organizations are utilizing cloud infrastructure to quickly introduce CRM solutions, in order to support better customer relationships and improve business productivity. However, integrating this technology can be a tedious and complex process, especially for organizations with vast amounts of siloed internal data.

To ensure credit unions have an easier experience with their CRM deployment, CRMNEXT and Wescom decided to combine their industry experience and resources to create a new cost-effective CRM offering, hosted in a private cloud solution. Additionally, the solution will meet all quality, security, compliance, and regulatory standards, so credit unions can build stronger customer relationships and transform operations with confidence.

"For over 20 years WRG has managed clients' core systems," says Dave Cerwinski, President, WRG. "As credit unions increasingly deploy CRM systems to more fully manage member data, it's a natural fit and a great value proposition for us to provide a reliable and secure cloud-based environment for a CRM system."

"We are excited to be partnering with WRG," says James Gilbert, Head of Marketing at CRMNEXT. "The combined power of CRMNEXT's advanced CRM platform, along with WRG's private cloud solution will provide credit unions with a powerful, comprehensive, and seamless solution for simplifying work, driving growth, and delivering on experience."




Edited by Maurice Nagle
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

Editor, CustomerZone360

SHARE THIS ARTICLE
Related Articles

Contentsquare Launches New Customer Experience Intelligence Platform

By: Tracey E. Schelmetic    6/21/2024

Contentsquare recently announced its new Experience Intelligence platform, which connects four analytics domains that are typically siloed.

Read More

Convoso Prioritizes Product Innovation with Team Reshuffle

By: Greg Tavarez    6/20/2024

Convoso announced it made some changes to further energize and focus the core driver of the company, product innovation and development.

Read More

How is AI Changing Call Center Services?

By: Contributing Writer    6/19/2024

Call centers have historically been innovation hubs, using advanced audio equipment and tailored software solutions to enhance operational efficiency …

Read More

Flowcode Reimagines Product to Help Companies Connect Offline and Online Experiences

By: Tracey E. Schelmetic    6/18/2024

Marketing technology platform provider Flowcode recently released a reimagined product designed for marketing and analytics teams at Fortune 1000 comp…

Read More

Convoso's CallCatalyst Optimizes Manual Dialing

By: Greg Tavarez    6/17/2024

Convoso's CallCatalyst offers a way to achieve efficient dialing via manual human intervention.

Read More