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TMC Announces Winners of the 2022 CUSTOMER Magazine TMC Labs Innovation Award

By CustomerZone360 News November 18, 2022

Award recognizes technologies driving the customer experience that meet the highest standards of excellence

Shelton, CT, November 18, 2022 TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of the 2022 TMC Labs Innovation Award, presented by TMC’s CUSTOMER Magazine.

The CUSTOMER Magazine TMC Labs Innovation Award is presented to a very select group of applicants based on reviews conducted by the editors of CUSTOMER magazine and the engineers at TMC Labs, TMC’s respected product review division.

The products honored demonstrate raw innovation, unique features, and significant contributions toward improving customer interaction technology. Based on applications received, TMC Labs chooses only those products considered the best-of-the-best in customer experience, contact center, call center, and CRM solutions.

"We are proud to announce the winners of the 2022 CUSTOMER Magazine TMC Labs Innovation Award.  The award recognizes companies whose solutions are dramatically enriching the customer experience," said Rich Tehrani, CEO, TMC. “I look forward to seeing future innovation from these companies as they continue to contribute to the development of the customer relationship.”

2022 CUSTOMER Magazine TMC Labs Innovation Award Winners:

Company

Product

Cyara

Cyara Botium

Grupo NGN Inc

NGNCloudComm

IT MANAGEMENT CORPORATION

M-911

Kakapo Systems

Unity Contact Centre

Upstream Works

Upstream Works Desktop 5.0 and AI Application Integrations

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since its launch in 1982 as Telemarketing Magazine, CUSTOMER magazine has been the voice of the customer experience, call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.

For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com.

TMC Contact:
Michelle Connolly
Senior Marketing Manager
203-852-6800, ext. 170
[email protected]




Edited by Erik Linask
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