customer

CustomerZone360 NEWS

Free eNews Subscription

ACI Learning Combines Talk Show and Training

By Greg Tavarez February 21, 2023

In-person training is tedious. The time that is spent scheduling the in-person training as well as the possibility of spending money on travel for professional development is not efficient and bad for the business.  

There is a training solution that saves time and money. The solution is the ACI Learning platform and its live online training.  

ACI Learning trains leaders in cybersecurity, audit and information technology. Through PowerPoint learning, ACI Learning provides training that is engaging and interactive, all with the goal to empower the team and grow careers. 

I spoke with Lauren Deal, TV host and manager of the On Air Hosting Department at ACI Learning, at ITEXPO 2023 in Ft. Lauderdale, Florida. She provided an explanation on how the training solutions work. 

She mentioned that ACI Learning puts itself ahead of other training companies with its talk-show style course format. The booth had a display of what the course format looked like, and Deal was on the screen as one of the hosts.  

Deal went on to mention that ACI Learning’s solutions – ITPro, AuditPro and Practice Labs – are accessible from anywhere, so there is no excuse for professionals and team members to not have the proper IT training. 

A little background on each offering: 

  • ITPro is a two-person talk-show format that includes 6,000 hours of online video training content with new episodes added daily. 
  • AuditPro is a modern way for an IT team to learn and earn NASBA-approved CPE credits. 
  • Practice Labs is a hands-on learning experience. The live virtual lab environments align with certifications from leading vendors such as CompTIA, Microsoft, Cisco and VMware. 
With on-demand training, online instructor-led training and virtual labs, there is something for everyone, no matter the learning style, with ACI Learning. 


Edited by Greg Tavarez
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

CustomerZone360 Editor

SHARE THIS ARTICLE
Related Articles

Burnout on the Line: Smarter Solutions to Combat a Growing Crisis

By: Contributing Writer    6/17/2025

Burnout is draining your contact center. Discover how better training and the right tools can keep agents sharp, calm, and performing.

Read More

VoIP Provider Zadarma Integrates Three AI Voice Agents into its PBX Platform

By: Erik Linask    6/11/2025

London-based VoIP provider Zadarma integrated three AI-powered voice assistants directly into its PBX platform, a first in Europe, according to the co…

Read More

CUSTOMER Magazine Announces Winners of the 2025 CRM Excellence Awards

By: TMCnet News    6/11/2025

The 2025 CRM Excellence Awards recognize companies whose products and services go beyond traditional customer relationship management, encompassing th…

Read More

The Future of CX: Mosaicx Unveils AI-Native Engage Platform

By: Erik Linask    6/6/2025

Mosaicx has launched Engage, its next-gen AI-native CX platform to drive improvements in customer engagement and experiences.

Read More

Jabra Reviving Human Focus Amid AI Revolution in Customer Experience

By: Erik Linask    5/27/2025

Jabra looks to redefine how customer service teams make good on the promise of quality CX by combining the "what" of customer conversations, with "how…

Read More