customer

CustomerZone360 NEWS

Free eNews Subscription

TMC Announces Winners of the 2023 CUSTOMER Magazine TMC Labs Innovation Award

By CustomerZone360 News October 23, 2023

Award recognizes technologies driving the customer experience that meet the highest standards of excellence

Shelton, CT, October 23, 2023 TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of the 2023 TMC Labs Innovation Award, presented by TMC’s CUSTOMER Magazine.

The CUSTOMER Magazine TMC Labs Innovation Award is presented to a very select group of applicants based on thorough reviews conducted by the editors of CUSTOMER magazine and the engineers at TMC Labs, TMC’s respected product review division.

The products honored demonstrate raw innovation, unique features, and significant contributions toward improving communications technology. Based on applications received, TMC Labs chooses only those products considered the best-of-the-best in customer experience, contact center, call center, and CRM solutions.

"We are proud to announce the winners of the 2023 CUSTOMER Magazine TMC Labs Innovation Award.  The award recognizes companies whose solutions are dramatically enriching the customer experience," said Rich Tehrani, CEO, TMC. “I look forward to seeing future innovation from these companies as they continue to contribute to the development of the customer relationship.”

Winners were featured on CUSTOMER’s digital property, Customerzone360.

2023 CUSTOMER Magazine TMC Labs Innovation Award Winners:

Company

Product

Grupo NGN, Inc

NGNCloudComm

Verint

Verint Da Vinci AI

Winning the CUSTOMER Magazine TMC Labs Innovation Award can be valuable for several reasons:

  1. Industry Recognition: Winning the CUSTOMER Magazine TMC Labs Innovation Award is a prestigious honor that can provide significant industry recognition. It can help boost a company's reputation and credibility within the unified communications sector.
  2. Marketing and PR Opportunities: Award winners often receive marketing and public relations support. This includes press releases, social media announcements, and mentions in industry publications. These can help increase brand visibility and attract potential customers and partners.
  3. Award Logo and Seal: Winners typically receive a customized award logo or seal that they can display on their website, marketing materials, and product packaging. This logo serves as a visual symbol of their achievement.
  4. Increased Credibility: Winning an innovation award can enhance a company's credibility in the eyes of customers, partners, and investors. It demonstrates a commitment to excellence and innovation.
  5. Product Feedback: Award programs often involve thorough product evaluations and assessments by industry experts. This feedback can be valuable for product improvement and development.
  6. Customer Trust: Winning an innovation award can instill trust in existing customers and attract new ones. Customers may be more inclined to choose a product or service that has received industry recognition.

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since its launch in 1982 as Telemarketing Magazine, CUSTOMER magazine has been the voice of the customer experience, call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC
Through our news and solutions-focused editorial platforms, live events, webinars, and online advertising, TMC provides global buyers with valuable insights for making informed technology purchase decisions and successfully navigating markets.

In turn, leading technology vendors rely on TMC, Customerzone360 and our family of sites and events for exceptional branding, thought leadership, and lead generation opportunities.

Our live events, including the ITEXPO #TECHSUPERSHOW, offer unparalleled visibility and sales prospects for all participants. With our customized lead generation programs, including a turnkey webinar program, we consistently deliver a steady stream of leads that translate into sales opportunities and database growth.

In addition, display advertising on respected news sites and newsletters generates millions of impressions, bolstering brand reputations.

TMC offers a comprehensive 360-degree marketing solution, with services such as event and road show management, as well as expertly crafted content creation including blogs, press releases, articles, and marketing collateral. These efforts contribute to SEO, branding, and overall marketing success.

To discover more about how TMC can assist you in achieving your marketing goals through our events and online advertising, please visit www.tmcnet.com. Stay connected with us on Facebook, LinkedIn, and Twitter by following @tmcnet.

TMC Contact:
Michelle Connolly
Senior Marketing Manager
203-852-6800, ext. 170
[email protected]




Edited by Erik Linask
Get stories like this delivered straight to your inbox. [Free eNews Subscription]
SHARE THIS ARTICLE
Related Articles

Contentsquare Launches New Customer Experience Intelligence Platform

By: Tracey E. Schelmetic    6/21/2024

Contentsquare recently announced its new Experience Intelligence platform, which connects four analytics domains that are typically siloed.

Read More

Convoso Prioritizes Product Innovation with Team Reshuffle

By: Greg Tavarez    6/20/2024

Convoso announced it made some changes to further energize and focus the core driver of the company, product innovation and development.

Read More

How is AI Changing Call Center Services?

By: Contributing Writer    6/19/2024

Call centers have historically been innovation hubs, using advanced audio equipment and tailored software solutions to enhance operational efficiency …

Read More

Flowcode Reimagines Product to Help Companies Connect Offline and Online Experiences

By: Tracey E. Schelmetic    6/18/2024

Marketing technology platform provider Flowcode recently released a reimagined product designed for marketing and analytics teams at Fortune 1000 comp…

Read More

Convoso's CallCatalyst Optimizes Manual Dialing

By: Greg Tavarez    6/17/2024

Convoso's CallCatalyst offers a way to achieve efficient dialing via manual human intervention.

Read More