Recipients of the 2024 CUSTOMER Contact Center as a Service (CCaaS) Product of the Year Award Announced

1^st Annual award recognizes the leading solutions helping high-volume contact center buyers

Shelton, CT, October 30, 2024 — TMC,  a global, integrated media company helping clients build communities via in person and digital marketing campaigns, announced the winners of the 2024 CUSTOMER CCaaS Product of the Year Awards, presented by CUSTOMER magazine.

The CUSTOMER CCaaS Product of the Year Award honors individual solutions that have demonstrated exceptional achievements in delivering top-tier, scalable, and feature-rich contact center solutions to businesses of all sizes. The award celebrates those who have revolutionized customer service and empowered organizations to deliver seamless, personalized, and exceptional CX to their clientele.

“On behalf of TMC and CUSTOMER magazine, I would like to congratulate all of the winners of a 2024 CCaaS Products of the Year Award,” said Rich Tehrani, CEO, TMC. “As the CX industry continues to evolve, recognizing the innovation and dedication of outstanding CCaaS solutions providers is more important than ever, the launch of this inaugural award is a celebration of excellence in cloud-based contact center solutions. “

2024 CUSTOMER Product of the Year Award Winners

Winning the 2024 CUSTOMER CCaaS Product of the Year Award can be valuable for several reasons:

1. Recognition and Prestige: Winning an industry award can enhance your reputation and credibility within the industry. It's a way of showcasing your expertise and achievements to peers, customers, and potential clients.
2. Increased Visibility: Awards often come with press coverage, media attention, and mentions in industry publications. This increased visibility can lead to more opportunities, partnerships, and business inquiries.
3. Marketing and Promotion: Winning an award provides valuable content for marketing materials, press releases, social media, and your website. You can use the award to highlight your achievements and differentiate yourself from competitors.
4. Boost in Employee Morale: Winning an award can boost the morale of your team. It validates their hard work and dedication, leading to increased motivation and job satisfaction.
5. Customer Trust: Winning awards can instill trust in your customers, as it shows that your products or services have been recognized as exceptional by industry experts.
6. Differentiation: In a competitive market, an award can set you apart from your competitors and make your business stand out.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC

TMC provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at www.tmcnet.com and follow @tmcnet on Facebook, LinkedIn, and X.

TMC Contact:
Michelle Connolly
Senior Marketing Manager
203-852-6800
[email protected]