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CUSTOMER Magazine Announces Winners of the 2024 CRM Excellence Award

By CustomerZone360 News May 07, 2024

The 25th annual award honors the best and most innovative in CRM solutions

Shelton, CT, May 7, 2024 TMC, a global, integrated media company helping clients build communities via in person and digital marketing campaigns, today announced the winners of the 25th Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

The 2024 CRM Excellence Award-winning companies have been chosen on the basis of their product or service’s ability to expand the customer relationship to become all encompassing, covering the entire enterprise and the entire customer lifecycle. Based on hard data, facts and figures, each CRM Excellence Award winner has demonstrated the improvements their products have made in their clients’ businesses.

“For the 25th consecutive year, the CRM Excellence Award winners represent true industry leaders and pioneers. Through demonstrated commitment to improving the customer experience, each winner has significantly improved their clients’ businesses by improving the flow of information needed to retain their most important asset – customers,” said Rich Tehrani, CEO, TMC.

2024 CUSTOMER Magazine CRM Excellence Award Winners:

Company

Product

Comm100 Network Corporation

Comm100 Omnichannel Communication Platform

Cyara

Cyara CX Transformation Platform

ibex

ibex Wave iX

Intapp

Intapp DealCloud

NebuLogic Technologies, LLC

SMART City 311

SugarCRM

SugarCRM - The AI-Driven Platform

Unanet

Unanet CRM for GovCon

Verint

Verint Da Vinci AI

Verint

Verint Workforce Management

Winning the 2024 Customer Magazine CRM Excellence Award can be valuable for several reasons:

  1. Recognition and Prestige: Winning an industry award can enhance your reputation and credibility within the industry. It's a way of showcasing your expertise and achievements to peers, customers, and potential clients.
  2. Increased Visibility: Awards often come with press coverage, media attention, and mentions in industry publications. This increased visibility can lead to more opportunities, partnerships, and business inquiries.
  3. Marketing and Promotion: Winning an award provides valuable content for marketing materials, press releases, social media, and your website. You can use the award to highlight your achievements and differentiate yourself from competitors.
  4. Boost in Employee Morale: Winning an award can boost the morale of your team. It validates their hard work and dedication, leading to increased motivation and job satisfaction.
  5. Customer Trust: Winning awards can instill trust in your customers, as it shows that your products or services have been recognized as exceptional by industry experts.
  6. Differentiation: In a competitive market, an award can set you apart from your competitors and make your business stand out.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC
Through our news and solutions-focused editorial platforms, live events, webinars, and online advertising, TMC provides global buyers with valuable insights for making informed technology purchase decisions and successfully navigating markets.

In turn, leading technology vendors rely on TMC, Customerzone360 and our family of sites and events for exceptional branding, thought leadership, and lead generation opportunities.

Our live events, including the ITEXPO #TECHSUPERSHOW, offer unparalleled visibility and sales prospects for all participants. With our customized lead generation programs, including a turnkey webinar program, we consistently deliver a steady stream of leads that translate into sales opportunities and database growth.

In addition, display advertising on respected news sites and newsletters generates millions of impressions, bolstering brand reputations.

TMC offers a comprehensive 360-degree marketing solution, with services such as event and road show management, as well as expertly crafted content creation including blogs, press releases, articles, and marketing collateral. These efforts contribute to SEO, branding, and overall marketing success.

To discover more about how TMC can assist you in achieving your marketing goals through our events and online advertising, please visit www.tmcnet.com. Stay connected with us on Facebook, LinkedIn, and X by following @tmcnet.

TMC Contact:
Michelle Connolly
Senior Marketing Manager
203-852-6800, ext. 170
[email protected]




Edited by Erik Linask
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