SMS Platform SuperPhone Powered by Vonage APIs Helps Companies Increase Engagement

Cloud communications solutions provider Vonage recently announced that SuperPhone, an all-in-one SMS marketing platform powered by Vonage Communications APIs, is helping brands increase engagement with customers, drive revenue and grow their business. Vonage, which is owned by Ericsson, offers a communications platform that is fully programmable and allows for the integration of video, voice, chat, messaging, AI and verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction.

New York City-based SuperPhone’s solution was designed to help companies achieve improved levels of customer engagement with a suite of features including broadcast messaging, one-to-one communications, filtering, interactive voice response (IVR) and voice calls, and analytics.

"SuperPhone was designed to support coaches, creators, brands and retailers build relationships and authentic connections with their audience at scale," said Ryan Leslie, CEO of SuperPhone. "Our platform needed to enable seamless communication at high volume, across channels, so choosing the right technology provider was key, and that's what we found in Vonage Communications APIs."

The Vonage API platform provides a comprehensive set of tools that allow developers to build and iterate quickly.  By leveraging Vonage's SMS API and Voice API, SuperPhone enables businesses to connect directly with their key audiences over two of the most preferred communications channels, building stronger relationships and enhancing customer loyalty, said the company.

"With Vonage SMS and Voice APIs, SuperPhone empowers businesses to personalize their customer engagements, expand the reach of their services and communicate with customers on the channels they prefer," said Colin Brown, VP of Product and Carrier Services at Vonage. "We are proud to work with businesses like SuperPhone to accelerate digital transformation and build better connections, conversations and engagement with customers around the world."