CUSTOMER Magazine Announces Winners of 2026 Voice AI Technology Excellence Awards

Most Exceptional Innovations in AI-driven Voice Technology Honored

Shelton, CT, June 8, 2026 — TMC, a global, integrated media company helping clients build communities via in person and digital marketing campaigns, announced today the winners of the 2026 Voice AI Technology Excellence Awards, presented by CUSTOMER magazine.

The Voice AI Technology Excellence Awards honor innovative solutions that harness the power of artificial intelligence to elevate voice-driven experiences, improve customer engagement, and deliver meaningful business results.

Award-winning technologies include advanced speech recognition and analytics engines, natural language IVR systems, AI-powered chatbots, voice-enabled self-service platforms, smart headphones and wearables, virtual assistants, and voice-activated applications. These solutions make use of key AI disciplines including natural language processing (NLP), natural language understanding (NLU), natural language generation (NLG), automatic speech recognition (ASR), text-to-speech (TTS), voice biometrics, and machine learning to deliver smarter, faster, and more natural voice interactions across a wide range of industries and use cases.

“On behalf of TMC and CUSTOMER magazine, I extend our congratulations to all of the 2026 Voice AI Technology Excellence Award winners,” said Rich Tehrani, CEO of TMC. “The recipients recognized today represent some of the most innovative and impactful companies in voice technology. Their commitment to excellence, customer success, and continuous innovation is helping shape the future of communications.”

2026 CUSTOMER Voice AI Technology Excellence Award Winners

A Respected Honor - Backed by TMC’s More Than 50 Years of Excellence

Earning an Excellence Award from TMC’s CUSTOMER magazine instantly elevates the brand for each winning company. Their stature is raised not only before TMC’s extensive and educated audience of technology professionals, decision-makers, and executives, but their entire eco-system of end users and other providers. Customerzone360 reaches in excess of 1,000,000 monthly unique visitors.

Established in 1972, parent company TMC has a long-standing presence in the technology media space – and are respected for our unbiased coverage of customer care and CX, IP communications, cybersecurity, telecom, IoT, cloud, and AI. Earning a Customerzone360 award brings a high level of industry recognition.

For more information and to view the schedule of upcoming TMC and Customerzone360 awards, please visit www.tmcnet.com/awards.

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

About TMC
For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected awards in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

TMC also provides global buyers with valuable insights to make informed tech decisions through our editorial platforms, live events, webinars, and online advertising. Leading vendors trust TMC, thought leadership, and our events for branding, thought leadership, and lead generation. Our live events, like the ITEXPO #TECHSUPERSHOW, deliver unmatched visibility, while our custom lead generation programs and webinars ensure a steady flow of sales opportunities. Display ads on trusted sites generate millions of impressions, boosting brand reputations. TMC offers a complete 360-degree marketing solution, from event management to content creation, driving SEO, branding, and marketing success. Learn more at www.tmcnet.com and follow @tmcnet on Facebook, LinkedIn, and X.