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Latest from CustomerZone360

AI & The Future of Work

Businesses have to figure out how The Future of Work fits into their strategies and how they can use…

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Does Your Credit Card Network Matter?

The news that American Express appears on the verge of overtaking Mastercard in terms of market shar…

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Best NYC boroughs for IT experts

Arguably, New York City is the financial capital of the world. In NYC, one can find an abundance of …

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Advantages of a Good Patch Management Strategy

Having good patch management solutions and strategies is essential because it allows for a greater d…

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AI & The Future of Work

By: Paula Bernier     7/16/2018

Businesses have to figure out how The Future of Work fits into their strategies and how they can use advanced technology platforms - including AI and ML - to attract new customers, keep and grow existing ones, and drive efficiency.

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Does Your Credit Card Network Matter?

By: Special Guest     7/13/2018

The news that American Express appears on the verge of overtaking Mastercard in terms of market share isn't the kind of breaking headline that sends most people rushing to Twitter. However it does raise the question of whether those little logos on t…

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Best NYC boroughs for IT experts

By: Special Guest     7/12/2018

Arguably, New York City is the financial capital of the world. In NYC, one can find an abundance of small, medium and big businesses, which range from family-owned to worldwide famous. One area of expertise that has lately emerged as the most profita…

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Advantages of a Good Patch Management Strategy

By: Special Guest     7/12/2018

Having good patch management solutions and strategies is essential because it allows for a greater degree of control in keeping information systems updated and minimises the chances of mistakes from occurring because of its streamlined process.

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3DD - Advantages of a Good Patch Management Strategy

By: Special Guest     7/12/2018

Having good patch management solutions and strategies is essential because it allows for a greater degree of control in keeping information systems updated and minimises the chances of mistakes from occurring because of its streamlined process.

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What the future of Customer Service holds, as foretold by the History of Customer Service.

By: Special Guest     7/10/2018

What the future of Customer Service holds, as foretold by the History of Customer Service.

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Engage your employees with the best activities - Let your team feel good

By: Special Guest     7/3/2018

With time, an increasingly large number of organizations have begun to realize the necessity to act on a local level in order to set an impact on employee engagement. This clearly means that the managers of all sorts, the supervisors, team leaders ar…

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5 Overlooked Marketing Technologies that Will Help You Increase Sales

By: Special Guest     6/25/2018

Your sales and marketing teams should work together like a well-oiled machine, passing leads from marketing to sales for them to close the deal with, but that doesn't always happen, does it? Sometimes things get missed, or left behind, or misdirected…

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How digital customer service revolutionized the beauty industry

By: Special Guest     6/19/2018

The beauty industry isn't often associated with the latest technological advancements in customer service, but this has been steadily changing in recent years. With the appearance of social media and new technologies, this industry has been flourishi…

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Compelling Business Benefits of Enterprise IT Integration

By: Special Guest     6/18/2018

Enterprises today face struggle with distinct types of IT integration challenges. They deal with static applications, cloud applications, etc. The tricky operational challenge is aligning these best-of-breed systems with the business objectives. Orga…

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A Beginner's Guide to Open Access Automation Software

By: Special Guest     6/13/2018

What does Open Automation Software do? The question is more what it doesn't do. When it comes to industry automation, the OAS product lines allow for complete customization of a system that provides an easy to use OAS toolkit for automated data colle…

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Wonderful Business Tips for Future Success

By: Special Guest     4/30/2018

Succeeding in the competitive world of modern business is not easy, but there are a few things you can do to help you. For one thing, you need to think about what it takes to be successful, and what you can do to get an edge over your business rivals…

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CUSTOMER Magazine Announces Winners of 2nd Annual Workforce Optimization Innovation Awards

By: NFVZone News     4/27/2018

TMC announced the winners of the 2017 Workforce Optimization Innovation Awards, presented by CUSTOMER magazine.

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What's the Deal with Customer Segmentation?

By: Special Guest     3/15/2018

In a highly competitive market, it is critical for a marketer to know who the right person is for sending information about their latest marketing campaign. It is not simply looking for any existing customer, but the customer who would be most likely…

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How One Company Mastered Omnichannel Consumer Care

By: Special Guest     3/14/2018

To maintain a strong connection with consumers through active engagement and service, Dorel Juvenile added various communication channels to its overarching consumer service strategy. This allowed issues to be reported from different portals such as …

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