customer

CustomerZone360 NEWS

CustomerZone360 Home

TMC Announces Winners of the 12th Annual Speech Technology Excellence Award

By CustomerZone360 News August 17, 2016

Norwalk, CT, August 17, 2016TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the recipients of the 2016 Speech Technology Excellence Award.  


The Speech Technology Excellence Award, presented by CUSTOMER Magazine, recognizes companies that have exhibited innovation in creating and using speech technology solutions designed to help businesses create better customer experiences and, ultimately, drive revenue opportunities. These products and solutions include, but are not limited to, analytics engines, IVR, communications APIs, virtual assistants, and automation solutions and more.

“Winners of the Speech Technology Excellence Award have demonstrated to the editors of CUSTOMER magazine that their products are setting the tone for innovation and enhancements in the speech technology industry.  These products have are designed to deliver enhanced experiences that ultimately drive bottom-line improvements for their customers,” said Rich Tehrani, CEO, TMC

The results of the 2016 Speech Technology Excellence Award will be published in the next edition of CUSTOMER Magazine.

2016 Speech Technology Excellence Award Winners:

Company

Product

Genesys

Genesys IVR Personalization Platform

Infinite Convergence Solutions

Infinite Convergence EMS Text 2 Speech

Interactions LLC

Interactions Virtual Assistant solutions powered by the Curo platform

Jacada

Jacada Visual IVR

Ytel

message360° API

Qfiniti (HP)

Explore

SPLICE Software

SPLICE Software

TopBox

TopBox

Verint Systems Inc.

Verint Real-Time Speech Analytics

ZOOM International

ZOOM Speech Analytics

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.

About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. Customerzone360 is the leading source of news and articles for the communications and technology industries. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 - HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo;  Real Time on the Web Conference & Expo; and more. Visit TMC Events for additional information.

For more information about TMC, visit www.tmcnet.com.

TMC Contact:                                                                        
Stephanie Thompson

Manager
203-852-6800, ext. 139
sthompson@tmcnet.com




Edited by Erik Linask
Related Articles

4 CRM mistakes that need to be conquered in your business

By: Special Guest    9/21/2018

For some businesses, it's something of a last thought. However, for those that really want to go the extra mile for their customers, investing in a so…

Read More

How to make customers love your next conference stall

By: Special Guest    9/21/2018

They are not going to work for every business out there, but some absolutely rely on the advantages that conferences bring to the table.

Read More

CUSTOMER Magazine Announces Winners of the 2018 CRM Excellence Award

By: TMCnet News    8/13/2018

TMC announced the winners of their 19th Annual CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

Read More

4 Reasons Your Amazon Affiliate Store Isn't Making Money

By: Special Guest    8/10/2018

If you have an affiliate store with Amazon and you aren't making any money, we understand the frustration. You've put in hours of work building your s…

Read More

7 Tips for Outsourcing Your Human Resources Department

By: Special Guest    8/7/2018

When your business starts growing and you need to hire additional talent, this is an exciting time. With more people working in your company, there is…

Read More