customer

CustomerZone360 NEWS

CustomerZone360 Home

TMC Announces Winners of the 12th Annual Speech Technology Excellence Award

By CustomerZone360 News August 17, 2016

Norwalk, CT, August 17, 2016TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the recipients of the 2016 Speech Technology Excellence Award.  


The Speech Technology Excellence Award, presented by CUSTOMER Magazine, recognizes companies that have exhibited innovation in creating and using speech technology solutions designed to help businesses create better customer experiences and, ultimately, drive revenue opportunities. These products and solutions include, but are not limited to, analytics engines, IVR, communications APIs, virtual assistants, and automation solutions and more.

“Winners of the Speech Technology Excellence Award have demonstrated to the editors of CUSTOMER magazine that their products are setting the tone for innovation and enhancements in the speech technology industry.  These products have are designed to deliver enhanced experiences that ultimately drive bottom-line improvements for their customers,” said Rich Tehrani, CEO, TMC

The results of the 2016 Speech Technology Excellence Award will be published in the next edition of CUSTOMER Magazine.

2016 Speech Technology Excellence Award Winners:

Company

Product

Genesys

Genesys IVR Personalization Platform

Infinite Convergence Solutions

Infinite Convergence EMS Text 2 Speech

Interactions LLC

Interactions Virtual Assistant solutions powered by the Curo platform

Jacada

Jacada Visual IVR

Ytel

message360° API

Qfiniti (HP)

Explore

SPLICE Software

SPLICE Software

TopBox

TopBox

Verint Systems Inc.

Verint Real-Time Speech Analytics

ZOOM International

ZOOM Speech Analytics

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.

About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. Customerzone360 is the leading source of news and articles for the communications and technology industries. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 - HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo;  Real Time on the Web Conference & Expo; and more. Visit TMC Events for additional information.

For more information about TMC, visit www.tmcnet.com.

TMC Contact:                                                                        
Stephanie Thompson

Manager
203-852-6800, ext. 139
sthompson@tmcnet.com




Edited by Erik Linask
Related Articles

There a CRM for Shopify? Yes, Here Are its Best Features

By: Special Guest    1/9/2019

Shopify has quickly become one of the top players in the ecommerce space with a user-friendly interface for e-tailers around the world. A major factor…

Read More

Thirty Tech Trends from Wikibrands and Thirty CX Intersections

By: Special Guest    1/7/2019

Sean Moffit, managing director @wikibrands, last year published this infographic of what he sees as "The 30 Technologies of the Next Decade." Robert B…

Read More

Thirty Tech Trends from Wikibrands and Thirty CX Intersections

By: Special Guest    1/7/2019

Sean Moffit, managing director @wikibrands, last year published this infographic of what he sees as "The 30 Technologies of the Next Decade." Robert B…

Read More

Are Password Laws the Solution to Combatting Growing Fraud? Or Should We Be Doing More?

By: Special Guest    12/27/2018

To say that identity theft and fraud is a major issue is an understatement. In fact, odds are you or someone you know is one of the record 16.7 millio…

Read More

Building Contact Center Solutions for Modern Businesses

By: Erik Linask    12/13/2018

A follow up on my conversation with Noble Systems and how it's handling tech trends to deliver contact center solutions for today's businesses.

Read More